I rarely review or offer advice to other travelers on hotels, restaurants or other venues, since what is bad for me may be alright with others. The Homestead Suites in Franklin is the exception. My wife and I along with two of our employees stayed at this hotel for 2 weeks. We did not have an option as the company was paying for our lodging. Otherwise I would have bolted the very first night.
The cleanliness of the all three rooms what horrible. Dead cockroaches between the glass and the picture on the wall was our first clue that we were in for a bad experience. Follow that with hairs all over the walls in our rooms two bathrooms, mold on the tiles, floors and all around the kitchen area was the second. Bugs flying all over the room and spider webs on everything. We called and had to pay for a cleaning, as this hotel only cleans your rooms after a 7 night stay. They cleaned the room. Once the maid was done, we still found layers of dust on the headboard of the bed, on the dressers, on top of the refrigerator and there was still hair in the tubs. The following day I contacted the manager and expressed my displeasure. I told him he had exactly 12 hours to get our rooms cleaned, or I would video everything I found wrong in the room and send it to his corporate office and post it on the web. So in came the army of cleaners, they actually, for the first time in quite a while, shampooed the carpet, replaced all the linens with BRAND NEW linens and blankets, Cleaned the filters in the AC systems and the bathroom vents.
The room is now livable, but after speaking with others from my group, they had the same experience in their rooms. So buyer/renter beware. I will never stay at a Homestead Suites hotel again. No matter what
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC