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Aloft Nashville - Cool Springs – reviews, photos

3.0 of 5
7109 South Springs Drive, Franklin, TN 37067
Hotel amenities
Aloft Nashville - Cool Springs
Aloft Nashville - Cool Springs
Aloft Nashville - Cool Springs
Aloft Nashville - Cool Springs
Aloft Nashville - Cool Springs
Aloft Nashville - Cool Springs
Ranked #4 of 21 hotels in Franklin
4.5 of 5 stars 145 Reviews
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145 reviews from our community

What travellers say about this hotel
  • Pool table(6)
  • Lounge area(3)
  • Very clean(3)
Traveller rating
    89
    31
    14
    8
    3
Only show reviews for Family (42) | Couples (30) | Business (37)
Date Rating
Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Modern and Chic”
4 of 5 stars Reviewed 2 February 2012

My husband and I stayed at Aloft after our wedding. I loved the modern decor throughout the hotel. Our room wasn't big on space, but the layout was well planned. We both found the mattress too hard, but the room was impeccable, the TV was above average and the staff were great. I can't comment on any of the amenities, since we didn't utilize any of them, but they looked worth checking out (restaurants, etc). We love the Franklin- Cool Springs area and the Hotel is near the highway (but noise-free), shopping, and 20 minutes to Nashville.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WeddingPlanner09 about Aloft Nashville - Cool Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
“Nice suburban hotel”
5 of 5 stars Reviewed 29 January 2012

We stayed here one night and were looking for a hotel that was dig friendly. Situated in a suburban location, there was plenty of shopping and restaurants nearby. It also just down the street from the Dave Ramsey studios and headquarters.

The hotel has a great vibe, cool lobby where a numbe of folks sit, a bar that attracts guests, and a cool place to buy food and snacks at prices somewhere between store and hotel prices.

The staff was friendly, an they provided food and water bowls for the dogs. Water bottles in the room are complementary and there is a mini fridge for the food and drinks you purchase in the lobby.

Rooms have a nice TV, but a wierd system for connecting a DVD or other player. I never figured it out and the front desk didn't know either.

One negative is that the shower has a window (frosted) that shines into the bedroom, so it was tough to shower at night without waking those sleeping.

They have great luggage carts like you find at airports which made it very easy to load and unload. Plenty of parking in an office complex shared by medical rehab offices. Some nice grassy areas to walk the dogs with plenty of light at night.

Would stay here without hesitation. Pool and fitness room looked small but nice.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask likey2travel about Aloft Nashville - Cool Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen McBryde, Director of Sales at Aloft Nashville - Cool Springs, responded to this review
31 January 2012
Thank you for your review of our hotel. You have perfectly highlighed some of our best amenities from the 42" flat screen TV's in the sleeping rooms, to our w xyz bar to our pet friendly status. I will look into being sure that our front desk is aware how to hook up a DVD or other player in the sleeping rooms. Thanks again and we look forward to your return visit!
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Largo, FL
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Not the brand for me”
2 of 5 stars Reviewed 25 January 2012

The rooms are clean and functional but aloft is just not the brand for me. I've stayed at this location and one in Texas, both business trips. I prefer a real closet and the standard window treatments. Because my room here was very close to the hotel's neon sign, I had to keep the shades completely closed. Again, I found that the shower door, while trendy, does not keep water off the floor, and there is no place for luggage. My biggest disappointment with this hotel was their insistence that my company was "not on their list" for breakfasts, even though of the six of us staying there, we had all been treated to breakfast at other aloft properties. Given the pricey nature of this area, that attitude came off as very cheap.

It's a nice enough hotel, but my team has given it a unanimous thumbs down for future business trips.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Flahdagal about Aloft Nashville - Cool Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen McBryde, General Manager at Aloft Nashville - Cool Springs, responded to this review
31 January 2012
Thank you so much for your recent review, we are pleased to see that the hotel was clean and the room was functional. I was disappointed to read about the inconsistent delivery from our front desk. We do have many accounts that do include breakfast, and it sounds like yours did but we failed on the process.

Here is my contact information, I would like to find out more about your stay so we can continue our training and preventive maintenance of our rooms. This will help ensure future guest satisfaction. Thanks again for helping us continue our strive for perfection and your input. Jeff Charo, General Manager - 615-221-6530 or jeff.charo@aloftcoolsprings.com.
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Barrie, Canada
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Business Stay”
4 of 5 stars Reviewed 24 January 2012

I stayed at the Aloft in Franklin for business as it was the only Starwood property I could find in the area.

The location is excellent, as it is close to all the Cool Springs shops and restaurants. There is a nice pool and fitness area. The room is ample, but the work desk was a little small.

They provide tokens for food from there well stocked food store which was a nice touch. There is a nice lounge and bar for evening socials with live music on Wednesday evenings.

This was my first stay in an Aloft and I was not sure of what to expect. I was pleasantly surprised by the experience and would consider staying at Aloft properties for future business trips.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bruce S about Aloft Nashville - Cool Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen McBryde, Director of Sales at Aloft Nashville - Cool Springs, responded to this review
31 January 2012
Thank you for taking the time to review our hotel! I am glad to see your first experience at an Aloft was a "pleasant suprise". Our property has a uniquie vibe in our hip urban spaces. We look forward to having you stay with us again soon. Be sure to sign up for the Starwood Preferred Guest program for future business trips. Live Life Aloft!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great hotel in the Nashville area”
5 of 5 stars Reviewed 16 January 2012

Came to this hotel because my good friend was getting married in the area. This hotel was in a great location with the mall and plenty
of restaurants to choose from. The hotel has an industrial feel to it and has a great green program. The rooms are smaller than normal but are nice and clean with a comfortable bed. If your staying in Nashville I would recommend staying here, its just a short drive to downtown.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dmbclstj2 about Aloft Nashville - Cool Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristen McBryde, Director of Sales at Aloft Nashville - Cool Springs, responded to this review
31 January 2012
Thanks for taking the time to review our hotel and your great reccommendation. Our location is definitely convenient to shopping, restaurant and other area attractions, perfect for the weekend leisure trip or the repeat business traveler. Live Life Aloft and we look forward to your next visit.
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Additional Information about Aloft Nashville - Cool Springs

  • Aloft Hotel Franklin
  • Aloft Nashville Cool Springs
Address: 7109 South Springs Drive, Franklin, TN 37067
Price range (per night):* INR6,447 - 12,228

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