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Comfort Inn – reviews, photos

2.0 of 5
4206 Franklin Common Court, Franklin, TN 37064
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Ranked #11 of 21 hotels in Franklin
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    5
    10
    2
    2
Date Rating
Commerce, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Poor quality, poor service”
3 of 5 stars Reviewed 10 December 2011

Stayed there two nights recently. First night was a "rewards" stay and the second night was paid so two separate reservations.
The first night was ok, but there was no hot water in the shower so I was forced to take a cold shower before leaving. When I checked out the desk clerk did not seem to care but promised to put me in a different room
The second night was no better as when I got to the hotel they had put me in #120 again - the one with the cold shower. After a lot of effort they moved me to #103 which was a no smoking room which is what I require. When I got to the room it reeked of cigarettes but I was too tired to try to change one more time so I lived with it. Again no one seemed to care at the desk. I will most likely not stay there again

Room Tip: Check non-smoking rooms as they are outside access people tend to ignore the No smoking signs. Lots...
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  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TheSlaterFamily about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Top Contributor
55 reviews 55 reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
“Ok but overpriced”
3 of 5 stars Reviewed 9 December 2011

I have stayed at this location in Franklin a couple of times to take advantage of a Choice promotion. They advertise Truck Parking, (a must for me), but there is only a small area that only fits one tractor trailer in front of the dumpster. Rooms were comfortable and clean. There was no breakfast the night I stayed, but the staff did buy some doughnuts for the guests. This hotel is in a cul-de-sac with some other hotel options. Overall, an ok stay.

Room Tip: Great Cracker Barrel next door.
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  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Top Contributor
50 reviews 50 reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
“Nice Comfort Inn”
3 of 5 stars Reviewed 7 June 2011
3
people found this review helpful

Have stayed here off and on for 6 years. Steady property improvements, particularly in the last six months, have really made it a nice place to stay. This is not a new hotel but it has been well taken care of.
Staff is very helpful. Hot Breakfast, free WIFI, USATODAY, plus the Cracker Barrel is right next store. I would stay here again and recommend it to others.

  • Stayed June 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham -Alabama
Top Contributor
80 reviews 80 reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
“average room with above average location - updated”
3 of 5 stars Reviewed 28 March 2011
2
people found this review helpful

My wife and I stayed here the night of Friday, March 25. We booked using American Express and used only 12,000 points rather than the usual 18,000 points. he property has been updated since our last stay in 2009. With local taxes (14.25%), the total bill would have been $100.00. The major advantage is location - it is 2.5 miles from the Franklin antique shops.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Camden, TN
1 review
“Don't Stay Here!!!!!!”
1 of 5 stars Reviewed 4 February 2011

This hotel was aweful!! It was dirty and nasty!! We arrived very late and were very tired from driving. If I had seen this room in daylight we would have slept in our suv!! The counter had spilled coffee all on it. The ice bucket had mold and mildew in it. I was so discusted I was afraid to look at the bed sheets the following morning. I do not want to think about bed bugs!!!!!!! You could see daylight from under the door. I would NEVER stay here again nor recommend it to anyone. I called the Comfort Inn Headquarters and they took the information and said all hotels were independently owned. They told me someone would be getting back with me from the hotel. I never heard a word!! Don't stay here no matter what the pictures look like or what they tell you!!

  • Stayed July 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Comfort Inn

  • Comfort Inn Franklin
  • Franklin Comfort Inn
Address: 4206 Franklin Common Court, Franklin, TN 37064
Price range (per night):* INR5,002 - 7,448

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