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Back to Hampton Inn and Suites Nashville Franklin (Cool Springs)

Hampton Inn and Suites Nashville Franklin (Cool Springs) – reviews, photos

2.5 of 5
7141 South Springs Drive, Franklin, TN 37067
Hotel amenities
Hampton Inn and Suites Nashville Franklin (Cool Springs)
Ranked #9 of 21 hotels in Franklin
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    22
    14
    5
    2
    3
Date Rating
Mississippi
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“SUITE FIT FOR A QUEEN.....”
4 of 5 stars Reviewed 9 December 2011

If you go you must book the King Suite. It
is a large as my first apartment! I loved that
the kitchen (full sized) and living room were
together and a mock "hall"way to your bedroom.
It felt wonderful to have a condo feel vs. a one
room box style! VERY CLEAN AND MODERN.
Only complaint was the bed was a bit firm......

Room Tip: King Suite Room 119
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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db123Franklin, Sales Coordinator at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review
12 December 2011
Thank you for visting our property,and we appreciate you taking the time to share your experience. We are delighted to know that you enjoyed your stay! If you return to the Franklin area, please come and stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, Michigan
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Expect below average and you'll be happy”
2 of 5 stars Reviewed 5 November 2011 via mobile

Parking lot tighter than most, desk staff preoccupied with some computer frustration (apparently resolved by pressing F1), somebody else's hair on bathroom fixtures, a hole in bath towel, toilet flush valve leaking so tank refilled a bit every 15 mins, shower drain slow, HVAC fan set to "on" with no override. Breakfast was below par with limited choices and low quality across the board. This property is in a busy area so it fills up despite its mediocrity. You can do better.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Alabama
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Enjoyable Stay at the Hampton”
4 of 5 stars Reviewed 1 November 2011

My husband and I stayed there for a weekend while visiting family in the area. We were upgraded to a suite and it included a spacious living area and full kitchen with separate bedroom. We weren't there except to sleep so the extra space was wasted on us, but it was nice to have a full size fridge to store extra drinks and snacks. The breakfast was fine. Our room was clean and quiet. Lighting was sort of dark as it seems motels are now. The pool was outside our room and don't think we would have wanted to stay there in the summer with pool noise. All in all, no complaints and we would stay there again.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Georgia
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Good Stay”
4 of 5 stars Reviewed 29 October 2011

Stayed here for business in September, was very pleased with the overall accomdation. The staff was helpful and polite throughout my 3 day stay. I stayed in a doubles room and had more than enough space with two people in the room. Bed was very comfortable and the furnishings are pretty updated. Breakfast had the usual selections (hot offerings as well as cereal and yogurt). They also offer bagged breakfast to go, in case you're in a hurry. The eating area could have a few more tables, since everyone seems to be eating breakfast at 7-7:30am. Hotel is next to the mall as well as a nice restaurant (didn't go but heard great reviews from my co-workers). Overall, a good stay with clean accomodations and polite staff.

Room Tip: Stay towards the back of the hotel, away from the main street to reduce traffic noises.
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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, NC
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Very much enjoyed the Cool Springs Hampton Inn”
5 of 5 stars Reviewed 27 October 2011

My husband and I spent four nights in Oct 2011 at this hotel when in the area for a wedding. Our suite was very large and comfortable, complete with a full kitchen and separate living room. The staff at the reception desk was very helpful in sharing info about the Franklin - Nashville area which was new to us. Jennifer provided us with wonderful detailed recommendations for hiking trails nearby. Breakfasts were good; wifi worked great. Food and service at close by Jonathan's Grille was excellent!

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

  • Hampton Inn Franklin
  • Franklin Hampton Inn
  • Hampton Inn Cool Springs
Address: 7141 South Springs Drive, Franklin, TN 37067
Price range (per night):* INR6,948 - 11,338

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