Parking lot tighter than most, desk staff preoccupied with some computer frustration (apparently resolved by pressing F1), somebody else's hair on bathroom fixtures, a hole in bath towel, toilet flush valve leaking so tank refilled a bit every 15 mins, shower drain slow, HVAC fan set to "on" with no override. Breakfast was below par with limited choices and low quality across the board. This property is in a busy area so it fills up despite its mediocrity. You can do better.

My husband and I stayed there for a weekend while visiting family in the area. We were upgraded to a suite and it included a spacious living area and full kitchen with separate bedroom. We weren't there except to sleep so the extra space was wasted on us, but it was nice to have a full size fridge to store extra drinks and snacks. The breakfast was fine. Our room was clean and quiet. Lighting was sort of dark as it seems motels are now. The pool was outside our room and don't think we would have wanted to stay there in the summer with pool noise. All in all, no complaints and we would stay there again.

Stayed here for business in September, was very pleased with the overall accomdation. The staff was helpful and polite throughout my 3 day stay. I stayed in a doubles room and had more than enough space with two people in the room. Bed was very comfortable and the furnishings are pretty updated. Breakfast had the usual selections (hot offerings as well as cereal and yogurt). They also offer bagged breakfast to go, in case you're in a hurry. The eating area could have a few more tables, since everyone seems to be eating breakfast at 7-7:30am. Hotel is next to the mall as well as a nice restaurant (didn't go but heard great reviews from my co-workers). Overall, a good stay with clean accomodations and polite staff.

My husband and I spent four nights in Oct 2011 at this hotel when in the area for a wedding. Our suite was very large and comfortable, complete with a full kitchen and separate living room. The staff at the reception desk was very helpful in sharing info about the Franklin - Nashville area which was new to us. Jennifer provided us with wonderful detailed recommendations for hiking trails nearby. Breakfasts were good; wifi worked great. Food and service at close by Jonathan's Grille was excellent!