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Days Inn Franklin Nashville – reviews, photos

2.0 of 5
3915 Carothers Parkway, I-65 exit 65, Franklin, TN 37064
Hotel amenities
Days Inn Franklin Nashville
Days Inn Franklin Nashville
Days Inn Franklin Nashville
Days Inn Franklin Nashville
Days Inn Franklin Nashville
Days Inn Franklin Nashville
Ranked #17 of 21 hotels in Franklin
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    1
    6
    1
    5
Date Rating
Palmyra, TN
1 review
“Great Value-Great Service”
5 of 5 stars Reviewed 2 February 2012

I stayed here Feb 23-24 2012. Room clean, staff friendly. Close to interstate and good places to eat. Left a watch my late husband had given me. While I was on the phone they located my watch and held it for me until I could return several days later. What a great place!
I was so glad I stayed at a motel with such great and honest employees.

Patricia B.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Albans, United Kingdom
Top Contributor
111 reviews 111 reviews
Reviews in 92 cities Reviews in 92 cities
100 helpful votes 100 helpful votes
“Disappointed”
2 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

I thought this would be a good motel but it's been poor. We couldn't get a ground floor room because I hadn't requested it - I should have done, I'm on crutches. Well, I can't fault them if they have no first floor rooms but what happened next wasn't good. We were given an upstairs room which seemed OK, except it smelled of mould when the AC was put on. It got worse and the drapes smelled too, being over the unit. After a short while we realised there was no AC just barely cool air, in spite of fiddling with the inaccurate switches: 'off' wasn't off etc. We spoke to Reception who came up and agreed. He moved us to a first floor with king bed and rollaway for our 6' 2" son. We went to move the armchair in the room and found a hand towel covered with pale yellow crusty something in the centre (I'll leave you to hazard a guess as to what that was) and a nearly full bottle of Margarita, behind it. Ugh! Our son had found the towel so he threw it outside and washed his hands thoroughly and we put the bottle in the trash can outside. When I told the guy at Reception, he just said that they have excellent housekeeping staff which clean 10 rooms an hour. The beds were comfortable and the bathroom OK. At least the second room didn't smell of mould. Breakfast is cereal, coffee, pretend juice and breads which was OK. Not the pretend juice, that's horrible. Pity we were here for 2 nights, we rarely stay that long in any motel but we certainly won't be staying again on any road trip.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask VoyageurIntrepide about Days Inn Franklin Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnfranklin, Webmaster at Days Inn Franklin Nashville, responded to this review
25 August 2011
Dear Guest,

Thank you for choosing Days Inn Franklin Nashville for your recent stay in our area. I am sorry you weren’t able to get a room on the first floor, I too use crutches so I know the challenge you met up with.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees. They were reminded that quality is more important than quanity.

• Breakfast staff was approached about the possibility of replacing what you referred to as pretend juice with something that tastes better.

I hope that you will reconsider your decision not to stay at Days Inn Franklin Nashville again. We take our guests’ reviews seriously and I think you would be greatly pleased.

Sincerely,
Hotel Manager.
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Feasibly the worst hotel stay I've ever had”
1 of 5 stars Reviewed 9 May 2011

I am not a world traveller but I have stayed in a few hotels/motels over the years for business and pleasure. And, I feel very comfortable saying that this is quite feasilby the worst stay I've ever experienced. The bed was as hard as a concrete slab and the sheets as stiff as cardboard. The small bath towels were coarse. The carpet was dingy and the room had a damp smell to it. The trash and bacteria ridden water in the pool was disgusting. Metal trim was hanging from overhead along the second floor walkway ceiling. The continental breakfast was stale and sparse on choices. The heating/cooling unit worked intermittently. I do not suspect that I will ever frequent this establishment again. It's surprising that a hotel in Franklin, TN (Williams County) would operate in this fashion.

  • Stayed May 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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daysinnfranklin, Webmaster at Days Inn Franklin Nashville, responded to this review
16 May 2011
Dear Guest,

Thank you for choosing Days Inn Franklin Nashville for your recent stay in our area.

Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

1) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

2) Maintenance staff received additional training in proper care to be given to the pool. They were also asked to see to the repair of the metal trim hanging from the ceiling and to the heating/cooling unit in the room assigned to you.

3) The breakfast staff received additional training in presenting a proper breakfast.

4) Management was approached about the possibility of the use of a different laundry detergent which would result in less coarseness of towels and sheets.

I hope that the next time you visit our area, you will once again choose to stay at Days Inn Franklin Nashville. I think you will be greatly pleased.

Sincerely,
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donskyky
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Never Again”
1 of 5 stars Reviewed 15 April 2011

Stayed in room 123---there was a hole the size of a pencil over the toilet,the bath tub dripped all the time,headboards for both beds were loose and all outlets were loose from the wall,towels were rough.Stay some whereelse and avoid this place !

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask donskyky about Days Inn Franklin Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnfranklin, Webmaster at Days Inn Franklin Nashville, responded to this review
16 May 2011
Dear Guest,

Thank you for choosing Days Inn Franklin Nashville for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:

1) Maintenance staff was notified to see to the repairs of the hole over the toilet, the dripping bath tub, the loose head boards and the loose outlets in the room assigned to you.

2) Management was approached about the possibility of the laundry staff using a different detergent which would result in less rough towels.

I hope that the next time you visit our area, you will once again choose to stay at Days Inn Franklin Nashville. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saginaw, MI
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Something is wrong here”
1 of 5 stars Reviewed 11 March 2010

I can't believe the reviews that say their rooms were "clean"; I don't know where they
stayed, but the room I stayed in -122- was NOT. Second night of three I found
to alive bugs between the sheets. All the night staff would say that she agreed
they were bugs and offered new room. How do I know that the change wouldn't
have bugs, also. Am handicapped and traveling alone and was not able to move
myself at that time of night. Told to talk to day person; I checked out one day early
due to bugs and uncleanliness of room. ICK!! Nothing was mentioned about
the bugs in my room by the day staff and I was told they would be aware of the
problem. All I wanted to do was get out of there and find new accomadations;
which I did.

  • Stayed March 2010, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask snaketteSaginaw_MI about Days Inn Franklin Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daysinnfranklin, Webmaster at Days Inn Franklin Nashville, responded to this review
27 November 2010
Dear Guest,

Thank you for choosing the Days Inn Franklin Nashville for your recent stay in our area.

Upon receipt of your review, the following steps were taken:

1) Housekeeping staff received extra training regarding the level of cleanliness which we require of them.

2) Maintenance staff was contacted concerning the report made of bugs in the room. They were told to see to it that they were eliminated.

I hope that the next time you visit our area you will once again choose to stay at the Days Inn Franklin Nashville. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Days Inn Franklin Nashville

  • Days Inn Franklin
  • Franklin Days Inn
Address: 3915 Carothers Parkway, I-65 exit 65, Franklin, TN 37064
Price range (per night):* INR3,502 - 4,558

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