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BEST WESTERN Fayetteville Inn – reviews, photos

3021 Thornton Taylor Parkway, Fayetteville, TN 37334
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BEST WESTERN Fayetteville Inn
BEST WESTERN Fayetteville Inn
BEST WESTERN Fayetteville Inn
BEST WESTERN Fayetteville Inn
BEST WESTERN Fayetteville Inn
BEST WESTERN Fayetteville Inn
Ranked #1 of 2 hotels in Fayetteville
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    8
    4
    7
    2
    2
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Worst service ever”
1 of 5 stars Reviewed 26 November 2011 via mobile

We stayed here over Thanksgiving while visiting family in the area. The fun started at check in. Yes, we were early. We know that, but decided to stop in and ask if our room was ready. We walk into the completely empty lobby and ring the bell for service as requested by a sign. A woman walks in and my husband very politely asks if it would be possible to check in early. The woman rudely pointed a sign and yelled, "you're early. Check in at 2". My husband (again, very kindly) asked if it would be possible for her to check and see if they had a room ready. She again rudely stated that check in was at 2, but did start banging on her keyboard. It turns out they had two rooms available after all and we got to take our choice.

On a positive note, they have made an effort to freshen up what is, essentially, a very old motel. It would be nice, however, if they put some effort into maintainence. The bathroom plug was cracked and wobbly, probably a shock hazard. The bathroom door was so warped it made a LOUD scraping sound whenever you closed it which echoed, I'm sure, for several rooms. But worst of all, was the housekeeping staff.
The shelves in the shower were covered in soap scum, and there was some odd substance dripping down the walls. Gross!!! They came at 8 am to clean our room. We told them we were still in there and they would have to come back. When we returned to our room at 11:30 pm, our room had not been cleaned - beds unmade, bathrooms not cleaned, no new glasses or toilet paper. We assumed they just never came back. Exhausted, we went to bed. We should have checked further. The next morning as we attempted to take showers we discovered that housekeeping had, in fact, returned and TOOK ALL OF OUR TOWELS! We had one wash cloth and one hand towel, nothing else for three people. I called the desk and was told we would have to come down to the desk if we wanted towels. They could not bring them up. Unbelievable!!
On a brighter note, my brother assures me that a Hampton Inn just broke ground in Fayetteville. Hopefully it will be finished by next Thanksgiving.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mobile, Alabama
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice Place to Stay”
5 of 5 stars Reviewed 31 October 2011

This was a very nice place to stay, and the price was quite reasonable. The room was clean, bed was very comfortable, and the desk clerk was friendly and helpful in recommending local eateries. We will definately stay again when we're in the area.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great room, service, and breakfast; However, no elevator to second floor!!!!”
5 of 5 stars Reviewed 24 October 2011

Our room was large and clean with a comfortable bed. Coffee pot in the room. The service was friendly. There is NO ELEVATOR to second floor; only stairs.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Falls Church, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nicely updated”
4 of 5 stars Reviewed 18 October 2011

While this has a standard motel configuration, we found the room nicely updated and very clean. Front desk personnel were friendly and accommodating of request for an extra pillow. Good breakfast.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockmart, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“it was ok”
3 of 5 stars Reviewed 23 August 2011

it was clean with a desend breakfast nice location people were freindly

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN Fayetteville Inn

  • Best Western Fayetteville
  • Fayetteville Best Western
Address: 3021 Thornton Taylor Parkway, Fayetteville, TN 37334
Price range (per night):* INR4,891 - 5,780

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