Made reservations at this Hotel in November 2006 for stay in Aug. 2007 for the World's Longest Yard Sale. Have to make reservations early because all Hotels fill to capacity early.
Made reservation for smoking room for Husband and I. When we arrived at Hotel, there was a sign posted at the door saying that the Hotel was a smoke free hotel. I was told that this happened in Jan. 2007. However, no one from this Hotel or the Holiday Inn Express website brothered to tell the 30 people who had booked smoking rooms. As late as the day that I arrived at Hotel, they were still booking smoking rooms on the website. Only after numerous complaints did they notify corporate office and get the web site changed. Lots of other problems also. Have written letter to Corporate Office, the hotel itself, and Priority Club with no response from anyone.
- Holiday Inn Crossville
- Holiday Inn Express Crossville
- Crossville Holiday Inn
