We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Memphis Collierville – reviews, photos

2.5 of 5
1280 West Poplar Avenue, Collierville, TN 38017
Hotel amenities
Hampton Inn Memphis Collierville
Hampton Inn Memphis Collierville
Hampton Inn Memphis Collierville
Hampton Inn Memphis Collierville
Hampton Inn Memphis Collierville
Hampton Inn Memphis Collierville
Ranked #1 of 3 hotels in Collierville
4.0 of 5 stars 18 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

18 reviews from our community

    Trip type
Traveller rating
    8
    6
    3
    1
    0
Date Rating
Jax, Ar
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great place to stay with best breakfast ever and friendly attendants”
5 of 5 stars Reviewed 17 November 2010

Our room with king bed, coach, fridge, micro, flat screen TV was very roomy. It was quite even with 2 Soccer teams staying on our floor. Front desk called us by name, always ask if we needed anything. It was very clean and cheery. The breakfast was the best!! Everything was continously fresh served and the waffles(2 machines) were better than I have eaten at resturants! It was pleasant and so convenient to I-240 that circles Memphis. Front desk made map of location we were attending with directions. We have stayed in very upper class hotels and this would certainly rate with them and the price was so reasonable. They recommended to us great places to eat dinner and gave great directions.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dutchman about Hampton Inn Memphis Collierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, New York
1 review
“A Happy Road Warrior”
5 of 5 stars Reviewed 4 November 2010

I stayed at this hotel for the first time last week and I have to say I was more than thrilled with the experience. Being a true blue Hilton Honors member I am all about the points so finding out that there was indeed a Hampton in this area was perfect. As with all the Hamptons I stay at the breakfast (free!) is the best part of my day. Being that you usually don't know the area - being able to walk downstairs and make a big fluffy waffle all of your very own just makes my day start out perfect! The staff was very nice and bursting with "southern hospitality". I found my room (brand new) to be very clean and after reading the reviews on here about train noise..I must say I didn't hear a thing!
Thanks and I will be back!

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gatesjohnny about Hampton Inn Memphis Collierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cookeville, Tennessee
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
60 helpful votes 60 helpful votes
“Disappointing!”
2 of 5 stars Reviewed 10 July 2010

Stayed there for one night for business. I was disappointed. I didn't lay down to sleep until very late and i felt like the sheets and linens weren't cleaned. Smelled like someone else's body odor! A business colleague had the same complaint. The rooms were worn and the bed didn't seem up to Hampton standards. (I almost always stay in Hilton products)

The staff was very helpful and friendly. We had rented the conference room the following day and since we had a few rooms booked that night, the conference room was comped. This was much appreciated.

The breakfast seemed a cut above other Hampton s, so kudos on a great breakfast.

I would probably stay again, but I would check the sheets right away to see of they pass the "smell test"

  • Stayed July 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask trintrav about Hampton Inn Memphis Collierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy Piker, General Manager at Hampton Inn Memphis Collierville, responded to this review
20 August 2010
Dear Joeyg370,

I'm Tammy, general manager at this hotel. I have just started managing our social media reviews.

I am so sorry about the noise you experienced from the train. The rooms on the backside of our hotel are farther from the train and are quieter, and we would be happy to book a room for you in this location on your next visit.

As general manager of this hotel, I want to thank you for taking the time to post a review. Our success is dependent on the feedback we get from loyal guests like you. I'm sorry to hear about the burned out light bulbs, the incorrect time on the alarm clock, and that you felt our hotel was clean but not immaculate. We assure you that this is not the norm, and we will make every effort to ensure it doesn't happen again.

Our hotel just recently changed ownership and we are making some nice improvements in our hotel. We are excited about the updates that our guests will enjoy and hope that you'll give us the opportunity to make this up to you the next time you are in the area.

Sincerely,
Tammy Piker, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Alabama
1 review
“Not up to Par - Trains Trains Trains”
3 of 5 stars Reviewed 30 June 2010

We were disappointed in Hampton inn for the first time. This must have been a remodeled other hotel as it was not the newly built Hampton Inn we have grown to love.

It was clean, the service was not up too par but by far a train all night every hour?
You got y to be kidding me!

  • Stayed June 2010, travelled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask rgmeier3 about Hampton Inn Memphis Collierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Smaller Rooms but. Better Breakfast”
4 of 5 stars Reviewed 30 May 2010 via mobile

We like Hampton Inns but this room must be the smallest we've ever been in. Not only the sleeping area, but the bathroom was small for my wife and I to maneuver around in. But, most important, it was clean and thanks to TripAsvisor members we requested a room on the backside, away from the trains!

At breakfast, we were pleased to find what we felt were a wider variety of choices - not just breads, apples and powdered or flying saucer eggs (although the eggs here had the customary powdered/pellet look). If Hampton Inns are supposed to have standard fare, the answer is they really don't. The presentation was great here with items spread out over three counters around the dining area so we didn't keep bumping into each other like it was a food trough on the farm.

MOST IMPORTANT TAKE-AWAY: Request back side to avoid trains at night!

  • Stayed June 2010
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask TallTVTraveller about Hampton Inn Memphis Collierville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hampton Inn Memphis Collierville also viewed

Courtyard by Marriott Memphis Collierville
4 of 5 stars 29 Reviews
Collierville, TN
Show Prices ABS:HotelCheckRates-d846652?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn & Suites Collierville
3 of 5 stars 18 Reviews
Collierville, TN
Show Prices ABS:HotelCheckRates-d104907?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Hotel & Suites Memphis Germantown
Show Prices ABS:HotelCheckRates-d1197206?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 3 hotels in Collierville, ranked by popularity »

Been to Hampton Inn Memphis Collierville? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hampton Inn Memphis Collierville

  • Hampton Inn Collierville
  • Collierville Hampton Inn
Address: 1280 West Poplar Avenue, Collierville, TN 38017
Price range (per night):* INR5,684 - 8,527

Owners: What's your side of the story?

If you own or manage Hampton Inn Memphis Collierville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hampton Inn Memphis Collierville
Show the lowest price for this hotel (from our partners)
Show Prices