The Bluff View Inn is the heart of the Bluff View Arts District. It is perfectly located near the Hunter Art Museum and across the footbridge from the eclectic Northshore neighborhood. Unfortunately, the Inn's amenities and customer care don't rise to the level of the great location. Each hotel room has complementary locally roasted coffee and a Kuerig coffee machine (good). Unfortunately the coffee machine in my $280 per night suite was full of old coffee grounds and stale water from a prior guest (Not good). The Inn is located near several affiliated restaurants/cafes (Good). Unfortunately, 2 of the 3 restaurants don't take reservations and there is no priority seating for hotel guests. (Not good.) This means that despite being a hotel guest I had to wait almost one hour to get a table. Moreover, despite being a hotel guest and not getting a "first available" table until 8:30 PM, there was no apology, consideration, or even complementary item for my inconvenience. As a guest of the Inn, I expect better. The Inn does offer some room/restaurant packages, but these assume you're traveling as a couple and I am traveling alone. I would stay here again to enjoy the neighborhood, but would book one of the economy rooms. At almost $300 for a suite, the hotel is unable to fulfill my expectations for a highend hotel experience.
