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BEST WESTERN Heritage Inn – reviews, photos

7641 Lee Highway, Chattanooga, TN 37421-1027
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BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
Ranked #33 of 92 hotels in Chattanooga
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    10
    13
    7
    0
    14
Date Rating
Fredericton, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Nothing to write home about....”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

This is a tired property that needs a lot more TLC before it gets another green dot. We checked in after a long day and the desk staff seemed sketchy at best. The room WAS indeed clean and tidy, it had been recently renovated and the beds were comfy. When I went looking for ice, I ended up on the top floor, in a hovel of a space, which was dirty, smelly and unfit for habitation. I remain unsure as to why that place is open to the public. The busy Lee Highway was right outside our door and traffic seemed endless until about 0300. Apart from this, the attached restaurant is a gem and not to be missed. Food is tremendous, quick and great value. We had a late take-out supper and it was smashing. We also had breakfast there next morning and the jalapeno omelette is an otherworldly experience. We might stay again but I would certainly look elsewhere in the very charged Chattanooga marketplace.

Room Tip: Do NOT take a room on the front (Lee Highway) side. Get an inside billet.
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Crestview, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
“Highly Recommended Stop!”
5 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

My husband and I have enjoyed staying at the Best Western Heritage Inn in Chattanooga on several occasions. We've been so pleased with them we just stayed again on our trip up North and will be staying again on our way home with our return room already booked! The rooms are always clean, roomy and the beds are over the top in comfort! We love all the amenities like the fridge and microwave and you can't beat the price!! The on sight City Cafe restaurant is a huge bonus with a huge menu and unbelievably sized portions. Most importantly, the staff is always kind and very welcoming, it just doesn't get any better than that!!

Room Tip: Choose a room near the City Cafe, they are open 24 hrs. and you may want a late night snack!
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
High Point, North Carolina
1 review
1 helpful vote 1 helpful vote
“nice place to stay”
5 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

been staying there about 1 1/2 yr now twice a week staff always real friendly greets me by my name Rooms and property always being improved in summer time pool is nice to sit by if ever anything is wrong no matter how small staff is there to fix it fast and friendly will continue to stay there awesome place..........thanks

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask franklin h about BEST WESTERN Heritage Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cosby, Tennessee
Top Contributor
53 reviews 53 reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Good Place to Stay...”
4 of 5 stars Reviewed 9 November 2011

No frills but nice and clean. Our room was one of the renovated ones. They are still in the process of renovating all the rooms. These are not real fancy but they are clean and comfortable. Our bed had all new bedding. Brand new shower and tub. Housekeeping did a great job when we went out for the day. TV is old style but had plenty of cable channels..anyway we weren't there to watch TV. Fridge and microwave and coffee maker also. Staff were real friendly. One of the best features is the Cafe Diner at this motel. Food is excellent and plenty of it. The menu is huge. We ordered food and took it back to our room because we had our little dog with us. Only a few miles down the road to downtown Chattanooga and all the attractions. We would stay here again and would recommend this motel....great price for what you get.

Room Tip: Rooms in the back on the lower level are great if you have a dog. Walk across the parking lot and th...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chattanooga, Tennessee
1 review
“Vic 11/03/11”
5 of 5 stars Reviewed 3 November 2011

Great place to stay! I have been staying here for about two years!!!

Rooms are constantly being improved! Love the constant updates and awesome service.


Stay here, you will be more than satisfied! Just let management know if there is anything wrong with your stay, and they will make sure you are treated fairly. Gary always tells me, "You are my guest...please."

Room Tip: Ask to be close to the ice!!!!!
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Heritage Inn

  • Best Western Chattanooga
  • Chattanooga Best Western
  • Best Western Heritage Hotel
Address: 7641 Lee Highway, Chattanooga, TN 37421-1027
Price range (per night):* INR3,622 - 5,907

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