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Hilton Garden Inn Chattanooga / Hamilton Place – reviews, photos

2343 Shallowford Village Dr, Chattanooga, TN 37421
Hotel amenities
Hilton Garden Inn Chattanooga / Hamilton Place
Ranked #5 of 92 hotels in Chattanooga
4.5 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    40
    16
    4
    2
    2
Date Rating
Burgess Hill, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very Good location”
5 of 5 stars Reviewed 29 November 2011

We were here for the last 3 nights of a 17 night holiday and it didn't disappoint ! Cracker Barrel O'Charleys Shoneys and Applebees all within walking distance. Cookies and coffee every afternoon in the hotel, very nice. I don't know her name but the woman behind the small bar was very nice to talk to, even though she was sometimes busy doing room service as well. 5 minutes drive from Hamilton Place Mall. Rooms very nice, business centre good. Did not try hotel breakfast as we had the buffet at Shoneys every morning which was excellent. We had dinner at O'Charleys and Applebees twice all excellant meals.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pauline D about Hilton Garden Inn Chattanooga / Hamilton Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley Gaoa, Director of Sales at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review
1 December 2011
Thank you for completing a review on your recent stay with us. We appreciate your feedback very much! I am so glad to hear you enjoyed your stay with us.

I will be sure to pass your response to Iris who works in our lounge. I know your comments will make her day! We hope that you will stay with us again on your next visit to Chattanooga. We would like to invite you to have breakfast with us in our Great American Grill on your next trip. It is a delicious breakfast buffet that I know you would enjoy!

Thank you again for your review. Hope to see you again soon!

Sincerely,
Ashley Gaoa
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Port Richey, Florida
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Wonderful Property”
5 of 5 stars Reviewed 26 October 2011

Hotel is clean, staff is very attentive. Breakfast made to order how can you go wrong. This is a very busy facility but if you can secure a room DO IT!!!

Room Tip: Close to Airport, great property for business travelers.
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  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dan W about Hilton Garden Inn Chattanooga / Hamilton Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley Gaoa, Director of Sales at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review
27 October 2011
Thank you for completing a review on your recent stay with us. I am so glad to see you enjoyed your stay! We appreciate your feedback very much and hope to see you on your next visit to Chattanooga!

Thank you again!

Ashley Gaoa
Director of Sales
Hilton Garden Inn Chattanooga Hamilton Place
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Columbus, Ohio
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good location and clean but signs of wear and tear in the rooms.”
3 of 5 stars Reviewed 11 October 2011
1
person found this review helpful

Hilton Garden Inn Chattanooga was a good value for the money. Location could not be better for easy access to I-75, restaurants within walking distance and large mall and shopping center. Check-in was very easy and we were greeted with a smile by the front desk manager. Lobby and outdoor facilities were immaculate. Surprisingly quiet even though you are near Interstate. Although our junior suite was clean and comfortable, it did show signs of wear and tear. The furniture had major scratches and dings and was dated, and there was a visible three-inch hole in the wall near the thermostat. Although I probably would not stay here again, it was overall a good experience especially with such a polite front desk reception.

Room Tip: Request room on upper floor. Very quiet.
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jo Ann R about Hilton Garden Inn Chattanooga / Hamilton Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley Gaoa, Director of Sales at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review
17 October 2011
Thank you for reviewing our property about your recent stay with us. We appreciate your feedback very much. I am glad to hear that you received great service at check in and were pleased with our location. I want to apologize for the inconvenience you experienced with our guest rooms. We are actually preparing to replace the furniture in our guest rooms this winter because we are aware of the wear and tear. We know this is not acceptable to our guests and I do apologize for this. I would love for you to please try us again on your next visit to Chattanooga. I know you will be pleased with our improvements that we will be making. Please contact me directly if you are coming back to Chattanooga and we will be sure to take care of you!

Thank you again for your review.

Ashley Gaoa
Director of Sales
423-308-4401
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Chicago, Illinois
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Plesantly suprised, clean and comfy”
4 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

I had an interview at this hotel and stayed the night before for one evening. I was very plesantly suprised with the Hilton Garden. Last time I stayed at one was 5 years ago.

The room was very clean, I had free wifi to surf my ipad, all Neutrogena products. I also had a fancy Herman Millar ergo chair at the desk which was a nice touch. I didnt use the pool and fitness area but they looked very new and clean although small.

The only down side I wish they had a free breakfast. There is an option for a breakfast buffet for $9.95. There is a "Pantry" area stocked with snacks and goodies for purchase next to the front desk. All staff was very nice and accomodating. Thumbs up for the free airport shuttle option also.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pluma002 about Hilton Garden Inn Chattanooga / Hamilton Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley Gaoa, Director of Sales at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review
7 September 2011
Thank you for completing a review on your recent stay with us at the Hilton Garden Inn Chattanooga Hamilton Place and welcome back to Hilton Garden Inn! We are glad you chose Hilton Garden Inn again after 5 years. I hope we were able to exceed your expectations. Also, we hope your job interview went well!

I am glad to see that you enjoyed our amenities such as the Neutrogena products in the bathroom, the Herman Miller desk chair, and complimentary wifi. The complimentary internet is actually available in all of our guest rooms and public areas. These are some of the main items that I also enjoy about Hilton Garden Inns!

Unfortunately, we do not include breakfast with our rates but next time you are in town, please check availability of our Bed ‘N Breakfast package. This special package includes breakfast with your guest room and is a great deal.

Thank you again for choosing our hotel for your Chattanooga hotel needs. Please be sure to visit us again when you are back in the area!

Sincerely,
Ashley Gaoa
Director of Sales
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columbus, ohio
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Good Hotel; Great location”
5 of 5 stars Reviewed 30 August 2011

We stayed two nights here and had two adjoining rooms. Our rooms were clean upon arrival and well stocked with towels, etc. Our beds were very comfortable. Check-in was normal; plenty of parking. Free coffee/tea and cookies were provided in the lobby daily. Our girls enjoyed the indoor pool; there are plenty of chairs and lounges to sit in, however, the pool is a little small and there was standing water at one end of the tiled floor that never did drain away. Hotel is easy to find immediately off I-75. It is located in walking distance to several good resturant chains (O-Charley's and Cracker Barrel). Nearby, down the road is a large mall, surrounded by many resturants and stores. We ate at Sticky Fingers BBQ and it was very good. Hotel staff were friendly and polite. We have stayed in several different Hilton Garden Inns and they have all been consistently clean and a good stay.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask audnlou about Hilton Garden Inn Chattanooga / Hamilton Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley Gaoa, Director of Sales at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review
2 September 2011
Thank you so much for your review regarding your recent stay with us at the Hilton Garden Inn Chattanooga Hamilton Place! I love to hear reviews like yours! I hope that you will visit us on your next trip to Chattanooga! We will be waiting with coffee, tea, and cookies upon your arrival!

Thank you again!

Sincerely,
Ashley Gaoa
Director of Sales
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Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

  • Hilton Garden Chattanooga
  • Hilton Chattanooga
  • Chattanooga Hilton
Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421
Price range (per night):* INR5,517 - 9,976

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