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Americas Best Value Inn Chattanooga / East Ridge – reviews, photos

639 Camp Jordan Parkway, Chattanooga, TN 37412
Hotel amenities
Americas Best Value Inn Chattanooga / East Ridge
Americas Best Value Inn Chattanooga / East Ridge
Americas Best Value Inn Chattanooga / East Ridge
Americas Best Value Inn Chattanooga / East Ridge
Americas Best Value Inn Chattanooga / East Ridge
Americas Best Value Inn Chattanooga / East Ridge
Ranked #75 of 92 hotels in Chattanooga
2.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    1
    1
    1
    0
    7
Date Rating
illinois
1 review
9 helpful votes 9 helpful votes
“WARNING DON'T WASTE YOUR MONEY TO STAY HERE!!!!!!!!!!!!!!!!!!!!!!”
1 of 5 stars Reviewed 26 June 2005
9
people found this review helpful

THE ROOMS WERE NASTY!!!! We looked at the panoramic pictures on the net and thought it would be great. The rooms were nasty many roaches and spiders. We heard many people complaining about the rooms and leaving. ONLY 2 TOWELS PER DOUBLE ROOM ALLOWED IS ALSO CRAZY! The Deluxe Continental Breakfast was cereal and SunnyD and Milk left on the counter for 3 hours. Once in a while there would be donnettes available. We were called to the front desk almost every day because of a new charge they wanted to add. The fishing pond was more of a drainage ditch. I would not stay here again for a million dollars!!!!!!! This place is so nasty and what they advertise online is a HUGE LIE!!!! Save your money and stay somewhere else!!!!!! The pool was open from 9 am to 10 pm. We were run out of the pool at 10 on the nose, but when the children wanted to swim at 9 am they were told it would take 30 minutes from 9 because they had been swimming to early all week and the pool man could not clean the pool. YUCK!!!! Well we waited outside for the pool and at 10:30 he was almost done.(we waited outside because the rooms were gross) I would think he should have started at 8 am. There also seemed to be alot of seedy looking people living there. I was concerned if we might have pick a unsafe place for our children. We also could not get our money back to stay somewhere else because we booked online. Do your self a favor and stay elsewhere. I hope everyone reads this and can learn by my mistake. If you do decide to stay here just bring a coupon from outside the hotel and get a better rate than if you book for the week and pay in advance. BETTER YET, DON'T STAY HERE!!!!!

  • Stayed June 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask out2lunch about Americas Best Value Inn Chattanooga / East Ridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Georgetown, OH
1 review
14 helpful votes 14 helpful votes
“Beware of the Best Value Inn--Chattanooga/East Ridge”
1 of 5 stars Reviewed 4 July 2004
14
people found this review helpful

This property has all kinds of problems. When I made my reservation I was quoted a total price with tax included. When I checked in, the price was higher. The only explanation I was given was that the weekends are higher. The man said he quoted me the weekday price even though my reservation was for a Saturday night. He could not tell me why he did that. I think this is dishonest. I was also told that the cancellation policy is 24 hours in advance which I've never heard of.

Most of the lights in the room did not work. There was no stopper in the sink or the tub. There was no mat in a very slippery tub. The phone did not work properly. When I requested help from the front desk I was given none. The furnishings were bizarre (brass and glass unicorn lamp) and in bad repair (lampshade hanging by a thread from its top band and light bulbs missing or burned out).

I've contacted the corporate office twice and have heard nothing but that they sent an email response which I never received. I've now contacted them a third time in the hopes that eventually they will answer my complaint and refund the amount I was overcharged.

I've also contacted AAA encouraging them to re-evaluate this property since they had given it 2 diamonds.

This was my first and last visit to a Best Value Inn.

  • Stayed July 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Americas Best Value Inn Chattanooga / East Ridge

639 Camp Jordan Parkway, Chattanooga, TN 37412
Price range (per night):* INR2,675 - 3,734

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