After complaining about a FILTHY room, the refrigerator being broken, the toilet being broken and the ice machine being broken, the front desk offered to send a maintenance man at midnight. I didn't even stay the night in the room. I have called the hotel seeking a refund and the manager is rude and unwilling to give any sort of customer service or satisfaction, even after I told him I had pictures to prove how unsanitary the room was. I have since dealt with corporate, which is equally unhelpful and furthermore, everyone that returns my call sounds so miserable and ill before you even explain your story to them. I have fought this battle for 3 weeks with noone returning my calls or being willing to help. I believe I have decided to take my complaint to the local news. I just want anyone traveling for business or pleasure to think twice before staying at this dump.
- Days Inn Chattanooga
