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Candlewood Suites Nashville Brentwood – reviews, photos

2.0 of 5
5129 Virginia Way, Brentwood, TN 37027
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Candlewood Suites Nashville Brentwood
Candlewood Suites Nashville Brentwood
Candlewood Suites Nashville Brentwood
Candlewood Suites Nashville Brentwood
Candlewood Suites Nashville Brentwood
Candlewood Suites Nashville Brentwood
Ranked #13 of 20 hotels in Brentwood
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    9
    10
    4
    3
    6
Date Rating
Lubbock, Texas
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“A great experience with a nice dog friendly hotel”
4 of 5 stars Reviewed 13 October 2010
2
people found this review helpful

We travel with our three beagles and have found that for the most part the hotels that will accept the 5 of us without a ridiculous pet fee are on the lower end of the hotel food chain. I'm so glad we found this Candlewood Suites. The pet fee was small and for how our stay went it was more than worth it.

We had a queen smoking room on the 3rd floor. The room was spacious and clean. It smelled good! It was the first time in a long time that I walked into a smoking room and it didn't reek of stale smoke. There was no hallway noise. We were in a room across from a stairwell and never heard any noises throughout the night. There was a DVD player in the room and the TV had a large assortment of channels.
The parking lot is well lit and the surrounding neighborhood is nice. It might be a bit difficult to navigate to this hotel without a GPS because it is tucked deep in a business area of town. We walked our dogs around the area and passed other couples also out enjoying the neighborhood. Lots of grassy areas!
They also have free washers and dryers (you provide or buy the soap) which i did not use, but thought it was still a pretty cool thing. They have a "cupboard area" with sundries, snacks, and beverages that are all reasonably priced (50 cents for a can soda, $1 for pastries). It operates on an "honors" system; you can either fill out a card to charge items to your room or just drop cash in the slot.
There were a few minor things that someone more prissy than we are might have freaked out about. There was a dime sized stain on the curtain in the room and the elevator is located at one end of the hotel and the end we were on only had stairs. We couldn't use both laptops at once because they had ethernet instead of Wi-Fi. You have a fridge in your room and have to turn on the icemaker if you want ice. Again, to me these things are no big deal but if you are super duper picky...

Overall we had a really good experience with this Candlewood Suites and would stay there again when we are back this way. We plan on staying with the chain again on this trip.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask moviejunki about Candlewood Suites Nashville Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“***GOT SCABBIES AFTER THEY CHANGED BED SHEETS***”
1 of 5 stars Reviewed 25 July 2010
2
people found this review helpful

I am in Nashville on business, and have been staying at Candlewood Suites for two weeks now. First week was OK, after they "cleaned" my room at the end of first week, and CHANGED BED SHEETS, I discovered two days later on that I started getting weird itchy bumps on my arms skin. I thought those were bed bugs or something, so I requested to be moved to another room. They agreed to provide me with one. However, over the weekend the rash has gotten progressively bad, and I was forced to visit urgent care facility , and soon found out from the doctor that I was having SCABBIES! What an embarrassment! I felt so bed, and outright mad with the hotel!!! I only wish that I had better researched Candlewood Suites online before booking my room! TRAVELLER BEWARE!!!! DO YOUR RESEARCH AND DON"T FALL VICTIMS TO NASTY MAID SERVICE AND DISFUNCTIONAL MANAGEMENT!!! God bless all the traveling business community.
***Or and by the way, I will be filing a complaint with local Health Department, and keep ringing bells on the internet, -- this is how outraged I feel about this incident!

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chicago
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Wouldn't stay here again.”
2 of 5 stars Reviewed 10 June 2010

I came here for business and do not recommend it. The first room I was given upon check in was dirty (stains on the pillow, smelled of stale smoke although it was supposed to be a nonsmoking room). They did switch me to another room that was better. As a woman traveling alone, I do not like their policy of having no desk staff between 11 pm-7 am. That doesn't feel safe to me.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kittypants about Candlewood Suites Nashville Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville
1 review
“No customer service. Dirty”
1 of 5 stars Reviewed 22 December 2009

My Colleagues and I stayed 2 nights and I had to be moved to another room the second day due to the laboratory not functioning. I came back to my room after working all day and the toilet was sitting in the tub. Towels / washclothes are like sandpaper and very tattered . There is zero housekeeping service. If you need additional towels, cloths, linens etc... you have to take your used one(s) to the front desk and exchange for clean ones. The carpet is very dirty and visible stained. There is a smell in the hallways that resembles urine. Spend a few dollars more and get a real hotel room

  • Stayed December 2009, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask travelclean about Candlewood Suites Nashville Brentwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland City, Tennessee
1 review
“The best experience!”
5 of 5 stars Reviewed 10 October 2009

Everyone was helpful, friendly, and the accomodations far surpassed our expectations. VERY pet friendly, too!

Stayed August 2009, travelled on business
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Additional Information about Candlewood Suites Nashville Brentwood

  • Candlewood Suites Brentwood
  • Candlewood Brentwood
  • Brentwood Candlewood Suites
  • Brentwood Candlewood
Address: 5129 Virginia Way, Brentwood, TN 37027
Price range (per night):* INR4,849 - 5,852

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