We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Suburban Extended Stay Bartlett

Suburban Extended Stay Bartlett – reviews, photos

2.0 of 5
7380 Stage Road Highway 64, Bartlett, TN 38133
Hotel amenities
Suburban Extended Stay Bartlett
Suburban Extended Stay Bartlett
Suburban Extended Stay Bartlett
Suburban Extended Stay Bartlett
Suburban Extended Stay Bartlett
Suburban Extended Stay Bartlett
Ranked #3 of 4 hotels in Bartlett
3.0 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    0
    5
    2
    2
    6
Date Rating
1 review
“This extended stay is average.”
3 of 5 stars Reviewed 28 November 2010

The rooms are extremely small. It's very small for an extended stay. If you are claustraphobic, this would not be a hotel for you. First of all, I asked for a cart so I could take my things to the 3rd floor. They don't have one. Now I just out of my apt so I have a lot of things. I had to carry all my things 1 by 1 to my room. They did have an elevator but after a few trips back and forth from my car to the room, the power went out. So I had to use the stairs which is located all the way on the opposite side of the building. The room had a very small kitchen area with a mini fridge, mini microwave, and mini sink. There was no tub, only a shower. It has a window AC/heat unit. The pillows were very flat. The bed was not comfortable. It did have a lot of cable channels which I loved. Housekeeping only comes once a week. You have to go all the way to the office to get a change of towels. The staff was nice. Overall the stay was average.

  • Stayed November 2010
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Rekablue2002 about Suburban Extended Stay Bartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Senior Contributor
35 reviews 35 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great Place to Stay”
4 of 5 stars Reviewed 25 May 2009
1
person found this review helpful

I read some of the other reviews, and am shocked at the negativity. I only imagine the hotel received these reviews and have since made a better effort. We stayed one night in May 2009 during a spur of the moment trip to Memphis. For the price, we found it to be excellent. Our room was very clean, the outside seemed well maintained. Remember this is an extended stay motel so it does have an apartment feel outside. The room was a good size, bathroom was very clean and well stocked. I hope you give this place a shot, we would definately stay there again. The area was nice too, I felt safe there and you can also bring pets here.

  • Stayed May 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask MrsPerfectWife about Suburban Extended Stay Bartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“HORRIBLE!!! STAY AWAY!!!”
1 of 5 stars Reviewed 16 May 2009
1
person found this review helpful

This place is horrible. I'm sitting here now typing this out because it is so bad. Got the room on Priceline (shame on priceline for calling this a 2 star motel) - it is a NO star! Room is filthy, smells like cheap cigars, has bugs, stains, UGHH!! I don't have any faith using priceline for a 2 star hotel anymore - at least not in Memphis. I'm embarassed to be staying at this place - NEVER AGAIN!! Please, do yourself a favor - don't stay here!

  • Stayed May 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask will_the_thrill about Suburban Extended Stay Bartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bartlett hotels

No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d122558?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
memphis
1 review
2 helpful votes 2 helpful votes
“Ripped Off...Threatened...”
1 of 5 stars Reviewed 29 December 2008
2
people found this review helpful

We had nothing but problems with the Suburban Lodge/ Suburban Extended Stay. First I was charged for a room that I tried to cancel; and when calling Choice Hotels customer service line, I was told that there was nothing they could do but file a formal complaint because they own the building and not the business itself. We were lied to over and over about our rate- a breach of verbal contract over and over again. The room was never cleaned weekly. We were told that we could get a cart and clean the room ourself. If we wanted towels or anything else we had to go to the office and get it. (The office being closed from 11pm to 7am.) Upon leaving and requesting an overpaid balance, the General Manager told my husband to leave immediately or he'd kick his [--]. We didn't get a checkout receipt, and didn't get back the money we were told that we would get back.

Upon trying to settle the first dispute, we found out that the company that owns the business has several civil lawsuits against it.

Don't reserve a room online. Don't reserve a room over the phone. It used to be a really nice place to stay, but now you will get screwed, and possibly threatened.

  • Liked — Nothing
  • Disliked — Not customer oriented. The GM was more concerned about his bottom line than customer satisfaction.
  • Stayed November 2008, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask shopper08 about Suburban Extended Stay Bartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lexington
Senior Contributor
26 reviews 26 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Party Palace”
1 of 5 stars Reviewed 4 November 2008

First of all the clerk was sweet and was told to do as she was told. No fault of her own. She was a sweet and pleasant lady. The party began @ 1 am doors slamming kid screaming more noise than an airplane landing at intervals of 3 minutes apart.
AVOID this place.

  • Liked — Nothing
  • Disliked — Leaving
  • Stayed November 2008, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask joeyrk about Suburban Extended Stay Bartlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Suburban Extended Stay Bartlett also viewed

Hampton Inn and Suites Memphis - Wolfchase Galleria
Show Prices ABS:HotelCheckRates-d104994?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
Show Prices ABS:HotelCheckRates-d1474319?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Drury Inn & Suites Memphis Northeast
4 of 5 stars 105 Reviews
Memphis, TN
Show Prices ABS:HotelCheckRates-d223758?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 4 hotels in Bartlett, ranked by popularity »

Been to Suburban Extended Stay Bartlett? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Suburban Extended Stay Bartlett

  • Bartlett Suburban Extended Stay
  • Extended Stay Bartlett
  • Bartlett Extended Stay
Address: 7380 Stage Road Highway 64, Bartlett, TN 38133
Price range (per night):* INR3,288 - 3,678

Owners: What's your side of the story?

If you own or manage Suburban Extended Stay Bartlett, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Suburban Extended Stay Bartlett
Show the lowest price for this hotel (from our partners)
Show Prices