My family and I booked the weekend retreat with two other families in back in January. We arrived on Friday afternoon to enjoy the pool. We liked the layout of the pool area...easy to keep an eye on the kids from the hot tub. However when it was time to get out of the pool, there were no towels. This was a recurring theme all weekend. I went to the front desk to request towels...waited 10-15 minutes each time as there was one person staffed, always on the phone. The second morning, housekeeping stopped in and informed us they had no record of us staying more than one night and that if we wanted to stay at the hotel, we would have to move to an upper level pool side room (we booked a pool side). After some negotiations, we were allowed to stay in our room. All 3 of our kids broke out in rashes from the chemicals in the pool on Saturday and were pretty miserable. The breakfast area was standing room only (way too small for the hotel capacity). Many people were taking breakfast back to their rooms, but there were no trays to make that easier. This happened both mornings. Breakfast did have a nice variety and was good quality. On Sunday, housekeeping stopped in and again told me that we were to leave. Our weekend retreat meant that we would be able to stay until 6:00 on Sunday evening. After more negotiations we were allowed to stay. To top it off, we were overcharged. I called back Monday to complain and they refunded us $30. I give them credit for that. Everything seemed like a hassle however. No one ever cleaned our bathroom on Saturday or picked up any wet towels the whole weekend. We did manage to have a nice time with our friends despite the problems. Our kids loved the pool!

We stayed at the Kelly Inn while attending a wedding at the hotel. We booked a second floor 2 room suite. It was a roomy suite. We had a livingroom with a kitchen area. We had a large bathroom. There was a large closet by the front door. The bedroom had a king bed. It had a balcony off the bedroom and livingroom area. The older kids could swim while we sat on the balcony and watched. It was nice so we didn't get wet from the other kids swimming. By being on the second floor it kept people in the pool area from looking into our room. Overall it was worth the money spent and the kids loved the pool area. The pool had a slide and a few other things. This is one of the few hotels we've stayed at that has a kiddie pool seperate from the regular pool. That allowed our 1 year old to play and use the kiddie slide.

This was a great hotel for a stopover. Our rate was $86 on a Wednesday night for a king room with no advance reservations. Our friends with children also stayed there in a room next door. Both rooms were newly rennovated and very nice.

CHECK-IN
Nice lobby area, check-in was quick and easy. Our room was on the first floor and they had one door going into each room from the outside so could just park right in front of your room, and then another door on the inside so could also easily access the lobby/halls/pool area from the inside as well.

ROOMS
Our room on first floor was fairly spacious, very clean, tastefully decorated with nice neutral fabrics on the upholestery, new furniture, comfortable bed, clean carpet.

King bed, two side tables, desk, dresser with average size TV (Cable, large selection of channels), table with two chairs, and large cushioned chair with ottoman.

Other amenities were iron/iron board, free wireless (worked great), coffee maker, hair dryer.

BATHROOM
The tub looked a bit dated, but shower pressure was fine. Large counter space with sink. Soap, shampoo and conditioner for products.

POOL
The indoor pool area was great for little kids. They LOVED it. There was a regular pool with a large slide and some other water toys like mounted "water guns" to spray at each other.

There was also a small shallow pool for the little ones with a little slide and a good-sized hot tub. Hot tub was plenty hot.

There was also a game room and excercise room with a few machines.

FOOD
There is a restaurant on property, we didn't eat there, but our friends who arrived later had room service that was delivered to the pool area. Everyone said the food was good.

Free continental breakfast off the lobby was fairly extensive with juice, coffee, milk, cereal, assortment of bread, muffins, waffle maker, and fresh fruit.

All in all, we really enjoyed our night here.

I am originally from the Yankton area, and in it's heyday the Best Western was the best hotel in Yankton. However, my husband and I were VERY disappointed in our August, 2007 stay. First of all, I was quoted a price of $89 on 4 different occasions. When I checked in, I was notified that our room would cost $109. When I explained that I had called 4 different times to confirm the $89 price, the front desk clerk was very unapologetic. Realizing that I was getting nowhere, I proceeded to check into our room to find that it was VERY hot. I turned on the air conditioning unit, but it never cooled down. We returned to our room 3 hours later and it was just as hot. They ended up taking the entire air conditioning unit out of the wall, and putting in a different one. It finally worked and was very cool. I am surprised that a previous post said they didn't have any hot water. The water that came out of our bathroom sink was so hot that it scalded my hand! It was steaming almost as soon as it came out! I complained to the front desk (again) and all they offered me was some Neosporin. I called their customer service the following week and they said they would forward the complaint on within the week. Two weeks later I called to check on the complaint and they had NO record of it! I was very upset and they took my complaint AGAIN. So shortly after that I received a letter from the hotel manager. I guess it was their way of apologizing by giving me a refund for the difference I paid and what I was quoted. The rooms are also very outdated and the entire hotel needs a makeover. The only thing it has going for it is the great restaurant next door.