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BEST WESTERN Empire Towers – reviews, photos

4100 West Shirley Place, Sioux Falls, SD 57106
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BEST WESTERN Empire Towers
Ranked #16 of 42 hotels in Sioux Falls
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    10
    22
    8
    1
    1
Date Rating
Agar, South Dakota, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice hotel”
4 of 5 stars Reviewed 12 December 2011

I made reservations online and got a great rate! This hotel is directly across the street from the mall, which is super nice but, I didn't look at that map to realize you'd have to cross a major street to actually walk to the mall. The room was very nice, spacious, had shampoo, soap, mouthwash. The room was also extremely clean, which was awesome. Breakfast was really good too! There were mini muffins, bagels, bread, jelly, peanut butter, a huge variety of coffee creamers and such, ham, cheese omelets, biscuits and sausage gravy, four types of juice, milk, and coffee. The breakfast room attendant was super nice and helped entertain our two toddlers. The only complaint I had is that there was nothing on the website to indicate to me that the pool was out of order at the time of our stay, which was hard for the kids to take. I understand that things happen but if hotels are going to offer reservations online, they need to offer up to date information about the facility online as well.
Overall it was a nice, clean, place to stay!

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pierre, South Dakota
Senior Contributor
27 reviews 27 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“great location”
4 of 5 stars Reviewed 24 October 2011

great location, right in shopping district. great swimming facility and continental breakfast.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review
10 November 2011
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
We appreciate your loyalty to our brand and want to thank you for taking time to fill out a review for your recent stay in Sioux Falls, SD. Safe Travels and we hope to see you again soon.


Sincerely,

Danyell Nelson
General Manager
BEST WESTERN Empire Towers
The World's Largest Hotel Family
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Monroe, OR
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Very nice, just what you'd expect.”
4 of 5 stars Reviewed 13 October 2011

Very good hotel! Stayed here for a buisness trip, and the facility lived up to expectations. Very nice clean rooms, great full hot breakfast, great staff.
Did I truely get what I paid for?
Weeellllll......probably a little overpriced for what they are.
The area that they are at is full of hotels, but I wanted BW points, so I got BW points....

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review
10 November 2011
Thank you for taking the time to post a comment about your recent stay with us. We enjoy hearing from our guests

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
We appreciate your loyalty to our brand and have safe travels.


Sincerely,

Danyell Nelson
General Manager
BEST WESTERN Empire Towers
The World's Largest Hotel Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good place to stop for the night.”
4 of 5 stars Reviewed 17 August 2011 via mobile
2
people found this review helpful

The room was clean, decor was sparse but up-to-date as were the fixtures. It was a nice place to stay.
Breakfast was great with a variety of hot and cold choices. My picky 2- year old left full. Donna was friendly and did a wonderful job of keeping the food area stocked and clean.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask fieldtripmommy about BEST WESTERN Empire Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review
9 September 2011
Thank you for post on TripAdvisor regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior customer service for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at -------------.

Thank you again for taking the time to post your comments. We appreciate your loyalty to our brand.


Sincerely,

Danyell Nelson
General Manager
BEST WESTERN Empire Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Great room!! Great staff!!”
5 of 5 stars Reviewed 13 July 2011
1
person found this review helpful

This place was super clean and the room was spacious. This was the last stay on our way home and I couldn't have asked for a better room. Off the interstate, very easy to find. Pool was nice, and the front staff were very helpful! I would stay here again if back in the area.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask desmoinesgal about BEST WESTERN Empire Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwempiretowers, General Manager at BEST WESTERN Empire Towers, responded to this review
9 September 2011
Thank you for post on TripAdvisor regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior customer service for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at ----------------.

Thank you again for taking the time to post your comments. We appreciate your loyalty to our brand.


Sincerely,

Danyell Nelson
General Manager
BEST WESTERN Empire Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Empire Towers

  • Best Western Sioux Falls
  • Sioux Falls Best Western
  • Best Western Empire Hotel
Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Price range (per night):* INR4,626 - 6,855

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