Usually I really like Hampton Inns. I thought the beds comfortable and good atmosphere. I have stayed at this hotel before but something has changed. I got 3 hours of sleep because of an overly hard bed. My husband woke up with a sore back. Not fun. There were only about 4 rooms used and we were put at one end of the hotel and on the second floor. I thought this was odd considering the hotel had very few people staying. Breakfast was good.

We fully booked and payed at a travelagency for an hotel in rapid city. This hotel was however not what we expected and due to previous personal experience we almost bursted out in tears.
So we went to the Hampton Inn and booked for 3 nights.

Never before had we such a wonderfull hotel. Staff at the desk was very helpfull. Room was more than expected and very clean. Beds were great. Breakfast the best (complimentary). Free wifi.
We traveled around this vacation and thought this was the best....ever!!!!
The atmosphere made us feel very safe wich is important to us.

To make a long story short, next year when we go on our trip, the only hotel we will book is the Hampton Inn.

Hampton Inn, Rapid City, we will never forget you and the staff!!
Thank you so much.

Small room, especially when filled to capacity. The room was also poorly cleaned, with hair in the tub and stains on the pillow (looked like blood). Breakfast was unappetizing: poor selection of low-quality instant foods.

Hampton Inn is often a standard for us when traveling with kids. The rooms are always clean, we can get a roll-out bed if needed and the kids love the breakfast. The room was clean and the staff was friendly. It is easy on/off access from the highway. The kids loved the pool. There was a slide that they could burn off energy each evening, especially after a long day of looking at sights and parks.