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Howard Johnson Inn & Suites – reviews, photos

2.5 of 5
950 North Street, Rapid City, SD 57701
Hotel amenities
Howard Johnson Inn & Suites
Howard Johnson Inn & Suites
Howard Johnson Inn & Suites
Howard Johnson Inn & Suites
Howard Johnson Inn & Suites
Howard Johnson Inn & Suites
Ranked #3 of 49 hotels in Rapid City
4.5 of 5 stars 118 Reviews
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118 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Black Hills(5)
  • Rooms are clean(3)
  • Front desk staff(3)
  • Would definitely stay(3)
Traveller rating
    68
    37
    10
    0
    3
Only show reviews for Family (54) | Couples (26) | Business (6)
Date Rating
Copenhagen, Denmark
Senior Contributor
33 reviews 33 reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
“Average hotel”
3 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Stayed here for two nights. The hotel is a very average, slightly rundown budget-style hotel. Roomsize is ok, but the room itself was nothing to write home about. But it was clean, and beds were okay. Check-in staff was constantly interrupting check-in, to answer phone-calls, and the general impression was that the hotel was a bit understaffed. Breakfast was below average, even for a comlimentary breakfast. And location is not good - absolutely nothing within walking distance. We would probably choose another place the next time we visit Rapid City.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy Smith, General Manager at Howard Johnson Inn & Suites, responded to this review
14 February 2012
I apologize if you did not have a great experience at our hotel. It is our goal to "wow" each and every one of our guests, and to that end, we have all new mattresses in our hotel and are in the process of installing flat screen TV's. Our expanded continental breakfast does include waffles as well as hot pocket sandwiches and boiled eggs in addition to the usual cereals, fruits, danish and breads. I don't know what happened back in October but feel confident you would have a better experience if you returned to us. Thank you for taking the time to respond to Trip Advisor.
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whitneywh
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Nicer than I pictured a Ho-Jo being, large rooms!”
5 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

I haven't stayed at any Howard Johnsons before, and expected them to be kind of cheap-y, but I was pleasantly surprised by this one! Granite counters everywhere, a large and lovely indoor pool with two hot tubs! All rooms are suite-style and are very large, with a separate area with a coffee table, end tables and a couch. The rooms all come with microwaves and mini-fridges. You could walk to downtown if you wanted; the area seems fine safety-wise. This hotel really made me think more of a Hampton Inn or something a notch up from Ho-Jo.

The front desk staff was very helpful and friendly, as everyone is South Dakota seemed to be!

The Rapid City airport offers a free shuttle to and from area hotels including this one.

The free continental breakfast was very good and included a Belgian waffle-maker and actually very delicious frozen burritos.

I doubt I'll travel back to Rapid City (this was just for a business trip) but if I do I would stay here again.

Room Tip: Hotel was at very low occupancy when I stayed in October (after the tourist season had ended) so I w...
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy Smith, General Manager at Howard Johnson Inn & Suites, responded to this review
14 February 2012
Thank you for your wonderful response to your stay at our hotel. It is our desire to "Wow" each and every guest. We look forward to your return.
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milwaukee, wi
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“One of the best hotels I've stayed in.”
5 of 5 stars Reviewed 19 November 2011
1
person found this review helpful

This hotel was one of the better prices we found for a short get away (Sept '10, not Dec '10 - that was the oldest option). Both my wife & I thought it was excellent!

It was very clean - our first concern. The staff was friendly. The breakfast had a lot of variety and was in a fairly large room. Many people were in there, and it wasn't crowded like many hotels can get. It is not on the interstate, so it's not too loud or busy nearby. It's right off of a highway about a mile south of the interstate, though.

We usually recommend sites and restaurants to people, but this was definitely a standout hotel, so we let people know it. I hope it's as nice for everyone else as it was for us. The owner/manager/staff should be proud of it. Next time we visit the Black Hills we will most likely be staying there, and my hope is that it will be just as nice.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy Smith, General Manager at Howard Johnson Inn & Suites, responded to this review
21 November 2011
Thank you for taking the time out of your schedule to post a review regarding your recent stay at our hotel. Please know that comments like yours are extremely valuable to us and we want to thank you for your response. We hope to be of service to you again.
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Issaquah, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“THE BEST PLACE TO STAY IN RAPID CITY”
5 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

WOW! These folks have it figured out. Every member of the staff goes above and beyond, because they want you to enjoy your stay. As a former Four Seasons Hotel Manager I can say this is a 5 star service establishment! Our family of 5 loved our stay. It starts at the top with the Manager Nancy, who gets to know as many guests as she can and find ways to personalize their service. Marie at the front desk is personable, great at multi tasking while making the person in front of her feel special and attended to, houskeeping leaves things spotless (even in areas many hotels miss such as bathroom vents, behind furniture, and shower soap trays - "yes - your guests do notice and appreciate the extra effort your give." We are in the process of moving from Seattle to Chicago and our 3 children had been in the car for 1200 miles and just went through packing up their home and saying goodbye to all their close friends. What was just going to be a stop along the way, turned into a true vaction thanks to the staff of the Howard Johnson Inn & Suites - Rapid City. It is no wonder this hotel was rated the #1 hotel in the entire Howard Johnson chain.

Room Tip: Rooms are spacious and well equiped with Frig, Microwave, and flat screen televisions. Parking is...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Nancy Smith, General Manager at Howard Johnson Inn & Suites, responded to this review
21 November 2011
Thank you for your wonderful response regarding your stay at our hotel. We all work hard to ensure a great stay for all our guests, and it's always nice to be appreciated. Thank you again and we hope you will be back soon.
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Milan, Italy
Senior Contributor
33 reviews 33 reviews
Reviews in 32 cities Reviews in 32 cities
12 helpful votes 12 helpful votes
“good stay for mount rushmore”
4 of 5 stars Reviewed 13 November 2011

really one of the best Howard Johnson we stayed, mainly, I think, because it's a new building. Large and clean room with TV, noisy fridge, microwaves; bathroom with nice shower; breakfast room too small for the hotel size and not great food quality. The hotel is not far from the center where you can have a good dinner in a typical place like Firemen Brewery

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask albus09 about Howard Johnson Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nancy Smith, General Manager at Howard Johnson Inn & Suites, responded to this review
21 November 2011
Thank you for your kind response regarding your stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response in making each and every guest experience the best it can be. We hope to be of service to you in the future.
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Additional Information about Howard Johnson Inn & Suites

  • Howard Johnson Rapid City
  • Howard Johnson Rapid City Sd
  • Howard Johnson Express Rapid City
  • Rapid City Howard Johnson
Address: 950 North Street, Rapid City, SD 57701
Price range (per night):* INR3,697 - 15,907

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