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BEST WESTERN Town 'N Country – reviews, photos

2.5 of 5
2505 Mount Rushmore Road, Rapid City, SD 57701
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BEST WESTERN Town 'N Country
BEST WESTERN Town 'N Country
BEST WESTERN Town 'N Country
BEST WESTERN Town 'N Country
BEST WESTERN Town 'N Country
BEST WESTERN Town 'N Country
Ranked #26 of 49 hotels in Rapid City
3.5 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    12
    21
    17
    8
    3
Date Rating
Fountain Valley, California
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Best Western is always wonderful”
5 of 5 stars Reviewed 28 November 2011

Best Westerns are always wonderful, no matter where they are. This is the second time I've stayed at this one in Rapid City. It's a good location, close to either go to the Hills, downtown, or to the Rushmore Mall area. The price was excellent, and the room was, of course, very clean, updated and quiet. I didn't eat breakfast here, so cannot speak as to that. But, the front desk people were super friendly (as most people are in the beautiful Black Hills!).

Thank you for a great stay again. Best Western is so far above other hotels, always amazes me.

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“GREAT VALUE IN RAPID CITY”
4 of 5 stars Reviewed 8 November 2011

We didn't know what to expect for such a low price, but I guess that is the norm for Rapid City, and the location was good, on the edge of town. We asked for a room far up on the hill away from the busy road. We found the room to be very basic, but everything was very clean, the beds were comfortable with lots of nice pillows, plenty of towels, a good flat screen TV, a great shower. Very quiet and we could open the window for fresh air. Breakfast was OK...nothing fancy, cereal, bagels, juice. Coffee was good. The biscuits were stone cold and eggs seemed to be artificial or reconstituted or something. But all in all, a great buy if you are just passing through.

Room Tip: Ask for one at the top of the hill, far from the busy road
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herne Bay, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Best Best Western”
5 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

We recently stayed at this motel as a base for touring around the Black Hills. We were able to park our vehicle right outside our room. The staff were more than friendly and helpful, especally Shannon in housekeeping department. The room was large with everything you could possibly want, including two beds, wardrobe area, TV, microwave & fridge, washing area and bathroom and tea and coffee making. The room was serviced daily. There was a free breakfast, which was very good, plus free soup and cookies at 4.30pm. This was extremely good value for the money we paid. Our room was positioned in a quiet area of the complex away from the main road. Thoroughly recommended.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carol T about BEST WESTERN Town 'N Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah Feiler, General Manager at BEST WESTERN Town 'N Country, responded to this review
20 October 2011
Thank you for your review on Trip Advisor. We are glad that you enjoyed your stay, and we enjoyed having you stay with us. I will let Shannen know that she was a key part in making your stay more enjoyable. She has been praised by many of our guests staying with us, and she is an asset to our company. We hope to see you again the next time your travels bring you back to the United States.
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Omaha, Nebraska
1 review
3 helpful votes 3 helpful votes
“Never again”
1 of 5 stars Reviewed 7 October 2011
3
people found this review helpful

This hotel was in a good location for getting to Custer State Park. I had reserved a non-smoking room but none was available when I arrived. I took the smoking room - it was infested with ants. They were considerate and gave me a nonsmoking room for the remainder of the stay - - -only thing - too many cockroaches.

The clerks were nice but the hotel needed some TLC. It is convenient to restaurants.

  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask smj510 about BEST WESTERN Town 'N Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah Feiler, General Manager at BEST WESTERN Town 'N Country, responded to this review
8 October 2011
I am very sorry about your experience at our Best Western. Thank you for letting us know about your problem. We value your opinion. During the fall of the year, pests, on occasion, tend to migrate into the hotel. To correct this situation, we had an exterminator come and spray the inside of the rooms and the foundations of the buildings. We hope you will give us another opportunity to show you what a great facility we have.
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5 of 5 stars Reviewed 29 September 2011

This was just like the rest of the City. Everybody was nice. THe kids loved it. It may be a little outdated and some may question the location (close to busy road) but the room was clean and they delivered on our expectations.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jean-Marc L about BEST WESTERN Town 'N Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deborah Feiler, General Manager at BEST WESTERN Town 'N Country, responded to this review
8 October 2011
Thank you for your review on Trip Advisor. We are happly that you and your family enjoyed your stay at our Best Western. We hope to see you again the next time you are in this area,
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Additional Information about BEST WESTERN Town 'N Country

  • Best Western Rapid City
  • Country Inn Rapid City
  • Rapid City Country Inn
  • Rapid City Best Western
Address: 2505 Mount Rushmore Road, Rapid City, SD 57701
Price range (per night):* INR3,753 - 8,906

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