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Comfort Inn Huron – reviews, photos

2.0 of 5
100 21st Street SW, Huron, SD 57350 (Formerly Holiday Inn Express)
Hotel amenities
Comfort Inn Huron
Comfort Inn Huron
Comfort Inn Huron
Comfort Inn Huron
Comfort Inn Huron
Comfort Inn Huron
Ranked #4 of 5 hotels in Huron
2.5 of 5 stars 9 Reviews
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9 reviews from our community

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Date Rating
Rapid City, South Dakota
1 review
“Very POOR SERVICE"”
1 of 5 stars Reviewed 14 December 2010

On October16 A Rapid City school girls volley ball team stayed at the comfort inn in huron, sd. I was shocked to learn that the hotel had accepted this reservation without being able to accomodate that many guests. There were 5 in their room with one bed, one sofa sleeper and My daughter had to sleep on the FLOOR because when I called the front desk (from Home in Rapid City) and asked that a roll away be delivered to her room (which I would have gladly paid for) I was informed they were out of roll aways-I was also informed that they were out of additional blankets and pillows! Lucky for her she was able to cover herself with a blanket she brought from home and use her jacket for a pillow! I honestly can not understand why the comfort inn would accept more guests than they could comfortably accomodate?

Furthermore, I tried to bring this to the attention of the chain and had explained the circumstances of this complaint. They did nothing, NOTHING and not even apologize for this incident. Reading through additional reviews, I see that it isn't unusual for this facility to treat their guests poorly!!!!

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Sioux Falls
1 review
“Lousy hotel in a lousy town”
1 of 5 stars Reviewed 21 September 2010

I stayed there in September 2010 & was very unimpressed. Walked into a lobby that reaked of cigarette smoke - what a great scent to greet your guests. The hotel staff are very unprofessional in appearance or attitude. As I was standing at the counter waiting to check out, I overheard the person who was supposed to be working the front desk in an expletive-laden tirade with another person. Had to wait for that to wrap up to get help.

. After checking in, I was handed my room keys in a small while mailing envelope, probably because the ownership was too cheap to spend the money to get the actual hotel brand folders to slip them into.

I turned on the TV and there's a crawler that kept running over the screen stating something to the effect of "if you can read this, you have not yet obtained a digital converter and will soon be unable to view programming." How long have we all known digital converters were needed? Again, management no doubt squeezing every penny vs. actually upgrading for the enjoyment of guests. Nice treat, watching TV with that running over and over across the screen.

The night I was there, I worked late into the night, and didn't get to bed until about 1:30 AM. At 6, my phone rang. When I picked up, I was told this was my wakeup call - which was odd, since I hadn't requested one! I wonder how surprised the other person was who didn't get that wakeup call they needed?

When I went down to the free breakfast, it was pretty well picked over despite my arrival over an hour before it was supposed to be done, so I wound up just going to a local restaurant as opposed to eating the fare provided.

By the way, there IS a fitness center, but you'd get a better workout walking or running outside than using their antiquated, poorly maintained equipment.

I'd highly recommend checking for vacancy at other hotels in town before stopping at the Comfort Inn Huron.

  • Stayed September 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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san francisco, CA
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice room, lousy gym, expensive”
3 of 5 stars Reviewed 30 March 2010

We look for places with a gym as we are on a long cross country trip. They told me they had a good one, but when we went to it in the AM, there was a bike from the 70s, a barely functioning eliptical and a broken treadmill. We had paid a fee about $10 above the average for the ability to exercise.

The room's nice and clean. People were nice and they accept pets.

  • Stayed March 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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south dakota
1 review
“The manager is a wicked witch.”
1 of 5 stars Reviewed 11 March 2010

Very rude lady said they would meet super 8 rates. then denial took over, kept their word for a couple of days and ran out customer laughed and swore at hime on the way out. Very friendly staff at super 8 and they keep their rates as promised.

  • Stayed March 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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running_roses
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice hotel”
3 of 5 stars Reviewed 1 November 2009

good hotel...nice ammenities,,,friendly hotel staff

  • Stayed May 2009, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn Huron

100 21st Street SW, Huron, SD 57350 (Formerly Holiday Inn Express)
Price range (per night):* INR4,593 - 4,817

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