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Holiday Inn Express Hotel & Suites Hill City – reviews, photos

2.5 of 5
12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745
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Holiday Inn Express Hotel & Suites Hill City
Holiday Inn Express Hotel & Suites Hill City
Holiday Inn Express Hotel & Suites Hill City
Holiday Inn Express Hotel & Suites Hill City
Holiday Inn Express Hotel & Suites Hill City
Holiday Inn Express Hotel & Suites Hill City
Ranked #7 of 11 hotels in Hill City
4.0 of 5 stars 121 Reviews
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121 reviews from our community

What travellers say about this hotel
  • Crazy Horse(6)
  • Friendly and helpful(5)
  • Rooms are clean(4)
  • Very small(4)
  • Would definitely stay(4)
  • Indoor pool(3)
  • Grocery store(3)
Traveller rating
    64
    33
    16
    5
    3
Only show reviews for Family (59) | Couples (36) | Business (1)
Date Rating
Madison, WI
Senior Contributor
34 reviews 34 reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
“A great place to stay for a Black Hills area visit.”
4 of 5 stars Reviewed 23 October 2011
3
people found this review helpful

Four years ago we were in Hill City for three nights and we stayed at the Comfort Inn. It was very nice but we like to try different hotels. This time we decided to stay at the HIE because of the good reviews on TripAdvisor. It was great. It is easy to find and convenient to anywhere you want to go in the Black Hills area. The front-desk staff was friendly. Our room was clean and good-sized. Overall the hotel was quiet. The pool and whirlpool area were clean. The breakfast selection was good and the dining area was clean. We very much enjoyed our three night stay here and we would highly recommend this hotel to others. One quick tip: The road next to the hotel will take you on a very scenic drive to Keystone. The road crosses back and forth over the railroad tracks used by the 1880's train. You can see most of the same scenery without the high cost of a train ticket!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011
It is so nice to see so many positive things that you enjoyed about the Black Hills and the Holiday Inn Express. Thank you for taking the time to voice your opinion. The Old Hill City Road is a very nice and scenic route to Keystone, very helpful information for future travelers. I look forward to your continued business with Holiday Inn Express.
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Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Clean & Comfortable”
4 of 5 stars Reviewed 9 October 2011
2
people found this review helpful

The hotel was very clean and well-kept and as others have said it is adjacent to the 1880 Train that runs between Keystone and Hill City. The hotel is also an easy walk from downtown Hill City and is reasonably close to all the action of the central and southern Black Hills.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Senior Contributor
27 reviews 27 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Good hotel, comfortable beds, clean!”
5 of 5 stars Reviewed 1 October 2011
2
people found this review helpful

We stayed for two nights at this hotel, and were very pleased. The staff was very friendly and helpful with great recommendations about where we could eat and what to see while there. We had a two-room suite, which was great, very large. Breakfast, the usual for a HIExpress, included precooked omelets, and sausage gravy and biscuits....not allowed for me, but then I'm on a strict diet. Nice place to stay, I would choose it again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011
Thank you for your review. I will let the staff know how happy you were during your stay. Customer service is of great importance and I am happy that you were pleased with your Suite and your stay.
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Altoona, Iowa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A Great Place to Stay”
4 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

Great place to stay with family with close proximity to Mount Rushmore, Custer State Bank, Crazy Horse and all Black Hills attractions. Walk to shopping and dining and even the train to Keystone. Room was clean and comfortable and staff was very helpful.

  • Stayed April 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011
We do strive to serve all of our guests and make your stay as comfortable as possible. We are in the Heart of the Hills and are very close to all major attractions, I am glad you enjoyed your stay and look forward to your continued business. Thank you for your kind words.
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Saint Paul, Minnesota
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
78 helpful votes 78 helpful votes
“Standard Holiday Inn Express”
3 of 5 stars Reviewed 22 September 2011
3
people found this review helpful

This hotel is clean and comfortable, and typical of what to expect when staying at a Holiday Inn Express. There are no bells and whistles, but it provides a great home base from which to explore the beautiful Black Hills. The location is centrally located in the Hills and easy to get to Custer State Park, Sylvan Lake, Mt. Rushmore, etc.

Breakfast consists of the traditional Holiday Inn Express cinnamon rolls, in addition to a spread of hard-boiled eggs, cereal, fruit, toast, English muffins, pastries, coffee, tea, and a variety of fruit juices. By the way, the complimentary shampoo also had a scent of cinnamon. I don’t know if this is a psychological trick to keep you thinking about the cinnamon rolls for breakfast or what, but my husband loved it.

Other reviewers have noted complaints about noise, but we did not have that problem. When staying at a hotel that encourages families with children, especially in a tourist town, it is always wise to adjust expectations accordingly.

I would stay here again, although we have found better rates at the Comfort Inn down the street.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Christine Burns, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review
25 October 2011
Thank you for your review, I am pleased that you know what to expect when staying at a Holiday Inn Express. We aim to please!
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Additional Information about Holiday Inn Express Hotel & Suites Hill City

  • Holiday Inn Express Hill City
  • Holiday Inn Hill City
  • Hill City Holiday Inn
Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745
Price range (per night):* INR5,209 - 11,874

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