We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Days Inn Brookings – reviews, photos

2.5 of 5
2500 East Sixth Street, Brookings, SD 57006
Hotel amenities
Days Inn Brookings
Ranked #6 of 7 hotels in Brookings
2.5 of 5 stars 27 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

27 reviews from our community

    Trip type
Traveller rating
    2
    3
    5
    6
    11
Date Rating
Wayne, Pennsylvania
1 review
“Terrible service, rude staff, high prices for little value”
1 of 5 stars Reviewed 6 January 2012

"On November 25, 2011, my family and I went to Days Inn Brookings for my son's wedding rehearsal dinner. The service and food quality was so awful and the prices were so outlandishly high that I would highly recommend that No One Use This Location (that's Days Inn Brookings) For Any Type Of Event in the future. First, the company kept changing what it was willing to offer as dinner options after the orders had been placed. Then, before the dinner, there was a question about how to include additional people, but we were never directed to anyone at Days Inn who could help us. Someone was supposed to show up prior to the dinner, but they never did. The dinner itself was a joke. The teriyaki chicken and tiny steaks were served with baked potatoes and canned beans. The salad consisted of iceberg lettuce and a few carrot shavings. For drinks, we had a choice of ice tea or milk in little plastic dixie-size cups. There was no coffee and no dessert. The room was plain with round tables - absolutely no ambiance whatsoever - and the tables were placed several feet apart so it was impossible for people sitting at different tables to intermingle. For all of this "grandeur" we paid over $18.00 per person. I realize that in a bigger city, this would be exactly what one might expect. However, this was BROOKINGS, SD! At other establishments within the area, $18.00 buys a much nicer meal. Plus, the cost of this meal was about half of the cost of the entire wedding (not including the cost for renting the hall, which was available for almost two whole days and was huge compared to the little room where the dinner was held). There was also a buffet included at the wedding that served twice as many people and included two complementary drinks (even alcoholic beverages were free). The day after the dinner, before the wedding itself, again someone from the hotel was supposed to show up to discuss the event. Again, no one did. When the bride's mother actually sought out a manager to discuss the event and get some details straightened out, she was treated very rudely. Take my advice - if you want your child's wedding to be meaningful for all the right reasons, Do Not Go To Days Inn Brookings."

Room Tip: Go to a different hotel
See more room tips
  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Batbee2012 about Days Inn Brookings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather muston, General Manager at Days Inn Brookings, responded to this review
2 February 2012
Thank you for your comments. We here at the days inn do make every effort to make every stay and occassion the best. I do apologize that you were not satisified with your service. We did make every effort to have your food to you on time so it was the highest quailty but due to factors beyond our control and instructions from the bride the servers were told to wait on serving till all guests arrived, which was much later than the agreed upon time. We do not decorate for any of the occassions as this is the wedding party responsiblity as they all have their own colors, themes, ect. for an additional cost we will do simple decorations. The room that was used for rehersal was discussed and shown to the bride and approved as she wanted the entire specially for her wedding and reception not the rehersal dinner. This was a rehersal dinner and all the food, drinks, ect. were discussed prior to the event with whomever booked the dinner, and area. I apologize that you felt that there was no one there to discuss these events with you. A manager is always here from 8-6pm, monday - friday and when there is an event the sales and catering manager is always there for the wedding. When the planning for decorating and ect was being discussed with the bride she stated she did not need the sales and catering to be here as she did not know what time they would be here to decorate. The beverages that were included with your buffet were the same type and size that were included with the rehearsal dinner. The drink tickets were not included and were purchased seperately by another family member to be reimbursed at the bar service. The bride and groom of this wedding party were very happy with all the arrangements as they have spoken and emailed us to commend us on the event.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
1 review
“Barely Acceptable”
2 of 5 stars Reviewed 27 November 2011

We liked the price, but we all agreed we would have preferred to have paid more and had a more comfortable stay. This hotel was relatively clean and safe and that's about all it had going for it. 1) There was NO wireless internet in our room which we assumed based on the advertised wording of "free high speed internet" there would be. We could not even access internet on our 3G phones in our room which I swear have worked 15miles into a barren wasteland prior to this but not in this hotel room in a fairly urban area. This suggests the room would probably keep you safe from nuclear fallout so perhaps this is a positive. 2) The hotel was hosting a humungous and extremely rude family of a wedding party. It was outrageous the behavior of this group of people. There was an entire bottle of shampoo dumped into the hot tub, kids who looked to be under 15 years old were unsupervised in the pool area and making out in front of my young kids until I was forced to BRIBE my kids to leave the pool because I was totally skeeved out. 3) I nearly twisted my ankle (not an exaggeration) on the treadmill because it has a refrigerator magnet for a replacement safety STOP mechanism. In the middle of a 6MPH run the treadmill abruptly stopped while I was running and I barely managed not to fall on my butt, I hurt my foot and my shoulder in the process. Five or six disgustingly rude wedding guests were also in the 10X12 "facility" and allowed their very young children to use the place as a playground. I don't blame the staff for the rude guests, but SOME kind of supervision and monitoring of this unruly crowd should have occurred. Finally, when I requested more towels in the pool area because there were NO towels anywhere I was given a humungous stack of towels and asked to take them to the pool for the front desk gal (actually this was just kind of funny, lol, really she gave me like 20 towels she had just folded, I was happy to save her a trip, but I also had a cup of coffee in my hand and I struggled to balance my coffee and the humungous stack of towels. This was a crazy place to stay, oddly enough we stayed here while deciding if we should make a huge move to the area. I have to believe the entire stay was just a random fluke and doesn't reflect on the rest of the community. The stay would've just been generic and "utilitarian" had there not been the added bonus of the gross wedding party guests so I guess overall if you REALLY need a cheap, clean and safe place to stay this is fine but if you want something a bit nicer and more comfortable look elsewhere. Note, I grew up extremely poor with a huge family so my lifestyle is pretty basic and my needs and expectations aren't high and mighty and *I* found this place barely acceptable.

Room Tip: Definitely don't stay nearby the pool, yuck.
See more room tips
  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask K C about Days Inn Brookings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather muston, Manager at Days Inn Brookings, responded to this review
28 November 2011
Thank you for the response. I do apologize for any inconvience that you experienced during your stay. We do have wireless throughout the entire hotel. We did just have to replace one our signals over the holiday weekend, so I do apologize if you were without service in your room for that time. It was working in our lobby and other areas as we would of happliy moved you to accomdate this request. We do have security during weddings and other high traffic events I apologize that you were not satisified with our security. I do know that we had no incidents that occured with our hot tub, if a whole bottle of shampoo were to be dumped into the hot tub it would have to be shut down and cleaned this is something as manager I am always kept aware of, we had no problems with our hot tub during the month of november. I can assure you that I will look into the other areas of your response such as the fitness equipment and the front desk behavior.
Thank you again for letting us know how your stay was. We apprecaite any comments as they let us know how we are doing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Brookings hotels

Fairfield Inn Brookings
4 of 5 stars
Show Prices ABS:HotelCheckRates-d104287?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SD
Senior Contributor
45 reviews 45 reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
“Just okay.”
3 of 5 stars Reviewed 15 September 2011

This is an older hotel and while they have updated some things, some things still need replacing and cleaning. The carpet in our room had 2 good sized stains and the tub looked like it needed a good scrubbing. The air conditioner did not work very well, but we managed. The bed was just okay and it would have been nice to have another set of towels. The hallway smelled like smoke and is dark. If you are looking for a low cost hotel for a night and aren't too picky, then this may work for you. There is a free continental breakfast, but we didn't try it.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Travelmomma78 for Brookings
Ask Travelmomma78 about Days Inn Brookings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather muston, Guest Relations Manager at Days Inn Brookings, responded to this review
20 September 2011
Thank you for taking the time out of your busy schedule to let us know how your stay was. These comments help me as manager know what needs to worked on because not all complaints are reported. These comments also let me share with my staff the compliments and what we need to work on. We at the Days Inn strive to make all our guests stay the best under the sun. We are in the process of remodeling our hallways and rooms. Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“OMG, Don't stay here!!!!!”
2 of 5 stars Reviewed 9 September 2011

Let me tell you a little story about a little bug. This bug is so little it is almost impossible to see with the naked eye. It is nocturnal and parasitic. This bug is very well know and also very feared. I am talking about bed bugs. I know alot about bed bugs now that I have stayed at the Days Inn at Brookings. My wife and I stayed here on our 10th wedding anniversary. It was a short day trip to celebrate. The trip ended up costing over a $1000 and much anguish. We contracted bed bugs from this hotel. It turned our life upside down for 3 months. They knew they had bed bugs but didn't seem to care. If that isn't enough to keep you away the following was also true. The continental breakfast was sub par, pot smoke from the stoner next door wafted through our bathroom vent, and the service wasn't very helpful.

  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Tommy_Twoguns about Days Inn Brookings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather muston, Guest Relations Manager at Days Inn Brookings, responded to this review
11 September 2011
We at our hotel first and foremost do everything to make our guests stay as pleasurable as possible. We have pest control that comes into our hotel on a schedule. We do not allow any illegal activity of any sort in our hotel, if we receive any complaints of any sorts we notify the police. We also have security at our hotel on weekends. I as manager will do everything I can with in my power to make your stay pleasurable. We care about every guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midwest
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Needs an overhaul”
2 of 5 stars Reviewed 24 August 2011

We had a wedding reception at this hotel and decided to stay here too. We were greeted by a friendly staff and the facility for the wedding reception was nice enough; however, the room was another story. Granted, we just needed a place to stay the night but the smell of chlorine was overpowering to say the least. The hallways and rooms have been tended to with fresh coats of paint and the bedding and furniture is in pretty rough shape showing the wear and tear and age of the hotel. The reception area would fool you when it comes to being updated as it recently received a facelift; not it's time for the rooms to receive the same. Breakfast is free........but spring for Perkins if you want a good breakfast.

  • Stayed July 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cdog612 about Days Inn Brookings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
heather muston, Guest Relations Manager at Days Inn Brookings, responded to this review
26 August 2011
Thank you for your comments on your stay at our hotel. We are in the process of remodeling our rooms. We have just recently remodeled our restaraunt. We now have a outside patio with a firepit and comedy night on thursday nights and karoke on wednesday nights. We are also in the process of updating some of our rooms and the hallways also. Our hotel is an experienced hotel, but my staff always has a smile and will accomdate the guest to the best of their ability to make their stay the best as can be to make Brookings Some Place Special.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Days Inn Brookings also viewed

Super 8 Brookings
4.5 of 5 stars 34 Reviews
Brookings, SD
Show Prices ABS:HotelCheckRates-d104291?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express Brookings
4.5 of 5 stars 20 Reviews
Brookings, SD
Show Prices ABS:HotelCheckRates-d446441?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn & Suites Brookings
4.5 of 5 stars 27 Reviews
Brookings, SD
Show Prices ABS:HotelCheckRates-d1238202?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 7 hotels in Brookings, ranked by popularity »

Been to Days Inn Brookings? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Days Inn Brookings

  • Brookings Days Inn
Address: 2500 East Sixth Street, Brookings, SD 57006
Price range (per night):* INR4,257 - 4,929

Owners: What's your side of the story?

If you own or manage Days Inn Brookings, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Days Inn Brookings
Show the lowest price for this hotel (from our partners)
Show Prices