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Comfort Suites – reviews, photos

2.5 of 5
2500 Broad Street, Sumter, SC 29150-1851
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #4 of 16 hotels in Sumter
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    5
    4
    2
    3
    2
Date Rating
milton
1 review
“They Cancelled My Reservaions!"”
1 of 5 stars Reviewed 22 May 2010

I had reservations and I came from Vermont just to be told that "someone named Shelia" had cancelled our reservations. Turns out there was a wedding happening that weekend and they gave our room to some of the wedding guests. Locals. They sent us to the adjacent hotel, The Sleep Inn, where the maids didn't even make our rooms up on the last day. Treated us like crap.

  • Stayed May 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rebelspeedway about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Place to Stay”
4 of 5 stars Reviewed 10 January 2010

We stayed here for 5 nights and it was great. Rooms were large and clean with very comfortable beds. We had a king size bed. My 26 year old daughter slept on the sleeper sofa and she said it was comfortable. My wife loved the pillows. The service was excellent. Every request we made was taken care of within 5 minutes. The breakfasts were as good as you can get for a motel. The lobby and breakfast area was very nice and the food was good and hot with all the trimmings. They had an attendant to cook the waffles and make sure everything stayed well supplied. The beer and wine afternoon free cocktails were great. Location was excellent with a number of restaurants either across the highway or just down the street and there was a 24 hour Walmart just down the street. The only minus was that the exercise room was in the motel next door and you had to leave the building and walk across the parking lot to get to it. The pool in our building was very nice. Lots of good free parking.

  • Stayed January 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dpbeavo about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Creola, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“plenty of room for the 6 of us”
3 of 5 stars Reviewed 26 August 2009

we stayed overnight on the way to florida and again on the way back. we arrived late for showers and sleep and left early. it was just what we needed. "a cheap hotel room for the six of us to spend the night" not much good for anything else. if you are visiting family and not going to be there much or just passing though, this is the hotel for you.

  • Stayed July 2009, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dhgbsmom about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston
1 review
“Do not stay here!”
1 of 5 stars Reviewed 25 March 2009

This hotel is old, dirty, and run down. The rooms are in desperate need of an upgrade. The bed was covered in hair and looked as if the linens had not been cleaned from the previous guest. The bathrooms are VERY outdated and barely in working order. The shower head was weak, and the water drained so slowly that it was up to my ankles by the end of the shower. Old outdated lamps and light fixtures- the room even included a VCR??!! I could handle the old room...but I cannot handle the dirty bed and barely working bathroom. Very noisy fridge that ran most of the evening. DO NOT STAY HERE!! I will say the customer service was great...when I called downstairs to notify the attendant of the bed issue, she quickly offered to come change the linens herself since there were no other rooms available.

  • Stayed March 2009, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Johns Creek, Georgia
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Okay, not as nice as other comfort suites”
2 of 5 stars Reviewed 31 July 2008

I am used to staying at Comfort Inns and really like the beds and bedding as well as the pools and the breakfasts. This one was lacking in many areas. The staff were pleasant, but the room was older and didn't have the bedding that is advertised to be used by the chain. The bathroom was old and had a dirty feel to it, I wouldn't let my kids use the bathtub. The micro and fridge were nice, but a wetbar sink would have been helpful. The pool was green and smelled. The staff said that they had just added water and the chemicals would take a couple days to get it back to normal. They said it was safe, but I choose not to put my kids in something so questionable. The breakfast was great and the price was good, so I would stay there again if travelling through, but wouldn't recommend it as a vacation spot.

  • Stayed July 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask atcmom about Comfort Suites
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Additional Information about Comfort Suites

  • Comfort Suites Sumter
  • Sumter Comfort Suites
Address: 2500 Broad Street, Sumter, SC 29150-1851
Price range (per night):* INR6,609 - 7,953

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