It wasn't too bad of a stay. The room was clean, the hotel staff was helpful. The only problem we had was the hot tub didn't work. It was late at night and when we called the front desk, the staff offered to let us switch rooms, but we were leaving the next morning, so stayed in the room anyway. We would stay there again if we go back to Sumter.
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the rooms were filthy!! the only way they could have made me happy about this stay, was to pay for me to stay at another hotel.
we had to ask for a few things like coffee pot, iron, towels, trash bags, none of these items were in our room..........did i mention it was filthy. hair and paper on the tub, dirty wash cloth left in a drawer, microwave and fridge were coffee stained and food stuck inside and out of both, vaccuming was hit and miss, cobwebs in a few corners, dust on every single lamp shade
on the upside, i've been here 4 hours and haven't seen anything creepy crawly, ...yet
management was well aware of how unhappy we were and tried to correct issues, sub as i said,.......the only way i would have been happy is for them to take what we paid for this stay and put us in another hotel without any additional cost to us.
this was the second room they offered to put us in.....the first room we walked in and back out. no comment for the continental breakfast.....i wasn't even going to go there after getting a look at our room.
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