Stayed at this hotel (895 Spartan Blvd., Westgate Mall I-26 & US29) on my way to Florida for a wedding. It was just a "pit stop" for me, I was travelling alone, just a place to sleep for the night. I use Holiday Inn Express alot, they are clean and fine. The only problem I had at this one was that I had made my reservations at least a month prior to the visit, and specifically requested 1st floor, handicap accessible, roll-in shower. Upon my arrival, after driving 546 miles by myself that day, I was told that room was not available, as the guest that was in it had decided to stay over an extra night. Well, I have been in this situation before, only I was the guest staying over, and I have been told I would have to vacate the room for another room as someone had a reservation for the room I was in, so I wasn't real happy to learn that instead I would have to take a room type I did not want, nor could use easily, as I have limited mobility. It took the clerk a long time to search for another type of room, not sure why that is, why is that so complicated? Finally the manager offered to check with the Hampton Inn. At this point it was dark outside, it is a busy area and my eyesight is not great, so I declined and took the room they could give me on the 1st floor. Other than this irritation, the place was clean, the carpet looked newer and I slept well.
- Holiday Inn Spartanburg
- Holiday Inn Express Spartanburg
- Spartanburg Holiday Inn
