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Holiday Inn Express Simpsonville – reviews, photos

2.5 of 5
3821 Grandview Drive, Simpsonville, SC 29681
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Holiday Inn Express Simpsonville
Ranked #2 of 6 hotels in Simpsonville
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    6
    5
    3
    3
    1
Date Rating
Charleston, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“not worth the price paid”
2 of 5 stars Reviewed 25 November 2010

the quality of this room was not worth the price my companion and i paid when travelling to simpsonville, sc. the room cost $100/night. we paid for a smoking room without an ashtray or hair dryer. the room included a dirty carpet and a t.v. that would not power on without a remote control. i'd recommend paying $79/night for a room at the hampton inn less than a mile away. it's much cleaner and includes all necessary ammenities. the holiday inn provided an excellent complimentary breakfast. unfortunately, this is the only good thing i could say about our stay here.

  • Stayed November 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mally1986 about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
29 November 2010
First and foremost, thank you for being our guest and for taking the time to review our hotel. Positive or negative, we cannot improve without feedback from our guests. With that said, I must say that I am extremely disappointed that you found the cleanliness of your room unsatisfactory. We strive to offer our Guests clean and comfortable accommodations. If we failed to do so for you then I am truly sorry. We would love to have you as our guest again. If you find yourself traveling back to Simpsonville, please give us a call. I can assure you that my team and I will do everything in our power to make your stay with us as enjoyable as possible.
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“good hotel”
4 of 5 stars Reviewed 12 November 2010

Stayed here for two nights. Perfect stay, quiet and comfy. Outstanding service, If I owned a hotel I would want these people working for me. Walking distance to Ruby Tuesdays, other restaurants short drive, less than a mile. Room was large, clean and had both wired and wireless internet. Typical HIE breakfast. The young lady running the front desk was great, very friendly and helpful. I will stay here again when I'm in the area.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask seafizz about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
29 November 2010
Thank you very much for your kind words about our hotel. It was our pleasure to serve you. We hope to see you again soon!
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Charleston
Top Contributor
84 reviews 84 reviews
Reviews in 58 cities Reviews in 58 cities
27 helpful votes 27 helpful votes
“Very nice hotel, friendly staff, great breakfast”
5 of 5 stars Reviewed 27 September 2010

We stay at many Holiday Inn Express Hotels and are usually satisfied with our stays, but this particular hotel goes beyond the requirements. The staff is extra friendly and the breakfast has items each morning that aren't offered at other Holiday Inn Express hotels. Our room has all the upgrades that the newer Holiday Inn Express has...comfortable beds with choice of pillows, flat screen TV, refrigerater/microwave. It's located hear the interstate and has more than everything you might need...Walmart, lots of restaurants, grocery stores, gas stations, as well as banks and a post office nearby. We highly recommend this hotel to others and definately will return again ourselves.

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask muchfuntravelin about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Awesome Service!”
4 of 5 stars Reviewed 21 April 2010

We checked in late around midnight and was greeted with by Tiffany, who was the Night Audit working at the time. She was refreshing and energetics, something rarely seen on all our travels, especially late at night. She upgraded us promptly without issue and answered all of our questions promptly. The hotel was nice and spruced up to reflect the new Holiday Inn design. Our room was standard double bed room with a Flat Screen TV and a fridge. However, the Panasonic TV didn't have a HDMI port to connect my laptop, which was a bummer.

We had several minor inconveniences, such as moving my vehicle and splitting the bill the next day, but the manager offered 6,000 points for our inconvenience which was a nice and rare touch. I would definitely stay at this establishment again when in the area.

  • Stayed April 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NYSpeedRacer about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
23 April 2010
First and foremost, thank you for choosing the Holiday Inn Express Simpsonville. I am very pleased that you enjoyed your stay and that you received exceptional service from our team. I also want to thank you again for your cooperation in moving your vehicle while our hotel was being photographed. We look forward to serving you again soon!
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Atlanta, GA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Could use some improvement”
3 of 5 stars Reviewed 1 September 2009

This hotel is showing its age, and not in positive ways. The staff was friendly and helpful, but the rooms need updating--outdated decor, worn fixtures, old A/C units which are very loud. It is what it is.

  • Stayed August 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask groovingarrett about Holiday Inn Express Simpsonville
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Greg` Carpenter, Sales Manager at Holiday Inn Express Simpsonville, responded to this review
2 September 2009
Thank you for being our guest and for taking the time to review our property. We appreciate your kind remarks about our staff. Over the course of the next year, we will be doing a variety of upgrades to our property. This process was kicked off with the installation of our new HD Plasma televisions this summer. We hope that next time you are in town you will visit us again and see the ongoing improvements we are making to the hotel. Thank you again for choosing the Holiday Inn Express Simpsonville!
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Additional Information about Holiday Inn Express Simpsonville

  • Holiday Inn Simpsonville
  • Simpsonville Holiday Inn
Address: 3821 Grandview Drive, Simpsonville, SC 29681
Price range (per night):* INR4,705 - 6,441

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