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Holiday Inn Express Simpsonville – reviews, photos

2.5 of 5
3821 Grandview Drive, Simpsonville, SC 29681
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Holiday Inn Express Simpsonville
Ranked #2 of 6 hotels in Simpsonville
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    6
    5
    3
    3
    1
Date Rating
Beech Grove, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Awesome Property~I will stay with them when I return to Maldin to visit my Dad next spring”
5 of 5 stars Reviewed 8 November 2011

I have worked for IHG properties for the last twelve years so my expectations when I stay in a hotel are probly a little higher than the general public because I know what high standards must be upheld by the brand. I would also like to say that I stay in alot of hotels and I would like to say that this property was by far one of the best I have ever had the privledge to stay with. I was there in Oct to visit my Dad, he lives in Maldin SC and I was so happy with every part of my stay from the professional and friendly staff to the nice clean room we stayed in. The breakfast was so good and everything was fresh and tasted great. This hotel is being taken care of because it was so clean and everything looked brand new. I usually do not ever write any reviews because honestly all my experiences are usally just ok but I really felt like Holiday Inn Express Simpsonville stood out and I needed to take a moment to tell everyone what a wonderful place this is to stay~Thank you and I look forward to staying with you again next spring when I come back to visit.

Room Tip: Away from the elevator if your a light sleeper.
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Helen H about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, Manager at Holiday Inn Express Simpsonville, responded to this review
28 November 2011
Thank you so very much for being our guest! I am thrilled that our hotel exceeded your expectations. We hope to see you again soon!
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Bluffton, SC
2 reviews
“We will stay here next time we are in the area”
5 of 5 stars Reviewed 9 September 2011

We were very impressed with this hotel. We were in the area to check out possible relocation. The manager and the personnel were extremely helpful, courteous and kind. We felt they went out of their way to give assist us in finding out about the area. The room was immaculate and very attractively made up, the breakfast was unusually good and presented in a very attractive way. The eating area was lovely.

All in all, we were very pleased and felt that we got a terrific value for what we paid.

Room Tip: We are seniors and mentioned that when we called. Worked out well for us.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dolores D about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
13 September 2011
Thank you very much for being our guest! I am glad to hear that you enjoyed your stay with us. Thank you for taking the time to give us a review.
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Bowie, Maryland
1 review
“Untrained Staff”
2 of 5 stars Reviewed 10 June 2011

I visited this hotel with a party of 8 rooms. Paid for all eight rooms in cash. I could not for the life of me understand why when I got there to check into this hotel the front desk person could not take the lump sum for all the rooms. Instead she had me pay for each room individually and separately.

At the time I just thought maybe, that was the way their system worked. Any way to make a long story short they said we paid for eight rooms and occupied all eight when in fact all we occupied was seven rooms.

I do understand that mistakes do happen. So the morning of our check out they agreed that one room was not occupied. I would know how many people were in our party we came all the way from Maryland so there were no extra people there.

I am very disappointed that the GM of this hotel is not even trying to assist in this matter especially since I now have to reimburse my family member out of my pocked since they paid me before the trip.

The funny thing is that we were planning another trip there in September of 2012 even larger than this one but guess what we would not be staying there.

Do not pay with cash the staff is not trained to handle that.

  • Stayed May 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Evie537 about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
13 June 2011
I am very sorry that you experienced with your stay. Billing issues are something that we take very seriously. I hope that you will call me at (864) 962-8500 so that we may discuss this matter in more detail.

Thank you,

Greg L Carpenter
General Manager
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Nashville, TN
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Nice Stay In Simpsonville-Hotel is older than expected.”
3 of 5 stars Reviewed 15 May 2011

The service was great, property was well kept and very clean.
This hotel is listed with Holiday inn Express as a "refreshed hotel". The hotel is only slightly refreshed and was once something else years ago (like a Holiday Inn). Having just come from a fully refreshed Holiday Inn Express the night before this property I am probably a little more critical than normal. The room had a refurbished bathroom, new linens and a new flat screen TV. What it needs is at least a new air conditioner and that A+ Holiday Inn Express Mattress.
This property is older but so much better built that what you normally find, that with a few changes this could be must stay.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BigOrange56 about Holiday Inn Express Simpsonville
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Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
19 May 2011
Thank you for being our guest and for taking the time to tell others about your stay! We hope to see you again the next time you are in Simpsonville. If I can be of any further assistance, feel free to contact me at (864) 962-8500.
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Charleston, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“not worth the price paid”
2 of 5 stars Reviewed 25 November 2010

the quality of this room was not worth the price my companion and i paid when travelling to simpsonville, sc. the room cost $100/night. we paid for a smoking room without an ashtray or hair dryer. the room included a dirty carpet and a t.v. that would not power on without a remote control. i'd recommend paying $79/night for a room at the hampton inn less than a mile away. it's much cleaner and includes all necessary ammenities. the holiday inn provided an excellent complimentary breakfast. unfortunately, this is the only good thing i could say about our stay here.

  • Stayed November 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask mally1986 about Holiday Inn Express Simpsonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Carpenter, General Manager at Holiday Inn Express Simpsonville, responded to this review
29 November 2010
First and foremost, thank you for being our guest and for taking the time to review our hotel. Positive or negative, we cannot improve without feedback from our guests. With that said, I must say that I am extremely disappointed that you found the cleanliness of your room unsatisfactory. We strive to offer our Guests clean and comfortable accommodations. If we failed to do so for you then I am truly sorry. We would love to have you as our guest again. If you find yourself traveling back to Simpsonville, please give us a call. I can assure you that my team and I will do everything in our power to make your stay with us as enjoyable as possible.
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Additional Information about Holiday Inn Express Simpsonville

  • Holiday Inn Simpsonville
  • Simpsonville Holiday Inn
Address: 3821 Grandview Drive, Simpsonville, SC 29681
Price range (per night):* INR4,705 - 6,441

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