Pleasant Surprise at an exit off I-95. Checked all other hotels in 30 mile radius with indoor pool for kids and this was best reviewed. It is nice... clean big rooms, bath & body works bath stuff, kids eat free for each paid adult meal purchased in restaurant, but no free breakfast included with room. Free coffee in lobby but no real creamer or half and half. No starbucks around either ;) breakfast buffet runs $10 per adult. Lots of hot choices but food is not great. No waffle iron or cooked to ordr food on buffet. But u can ordr from extensive yet overpriced menu. Would stay here again if stopping in that little area. I will probably plan better next time and stay a little further south where hotel selection is better.

My first thought as I pulled up was wow - a newer H/I. Lobby entrance is great however once I got unpacked in my room, the small details began to show their ugly head. First, crappy TV reception (snowy). Second, leftover goodies on the back splash in the washroom - curly hair, toothpaste, small crusty material (could be from someone else's nose - not mine). Third, nasty stains in the corners of the grout on the tile floor. Finally, no coffee service pack in the room! Did I mention I hate black coffee?

Hey housekeeping - look at the details!

We needed a place for an overnight stay while travelling back to Florida. We were looking for a hotel off of I-95. Imagine our surprise when we came upon this Holiday Inn. Everyone we encountered was friendly and accommodatiing. The property and grounds were well kept and clean. The rooms are a good size and very clean. There is a nice restaurant on site. We stopped in for breakfast and it was hot and served in a timely manner. Would definitely stay here again if in the area.

The stay began with some snafus, but with the help of Sandy at the front desk, disarray transformed into tranquility and a very good stay.

Issue number one was room entry. The green light illuminated but the door felt bolted. Turns out, with my first room, instead of doing what anyone would normally do - push the door handle down to open, this required pushing the hanlde up. This glitch is evidently known to exist for some rooms because I was quickly advised of the remedy. I'd strongly suggest that management remedy this inconvenience. But if they don't, some of you will save a trip back down to the lobby by simply pushing up, if down doesn't work.

Once I was able to enter, the conversation from the next room was very loud. As I was just getting over a cold, my tolerance for problems was low. I became the resident complainer to desk clerk Sandy who earned her stripes and kept her cool. I hope management appreciates her fine work.

She honored my request and found a replacement room. This time there were no issues with sound, which leads me to conclude that the noise problems were with isolated ultra noisy guests next to my initial room, rather than with the hotel itself.

Room number two was great, although after dinner at Clark's (walking distance, right across the street and very good) I couldn't re-enter the room. This time it wasn't a question of up or down. Rather, placing the room key in my wallet next to credit cards discombobulated the magnetic stripe. Once it was reprogrammed, a sound sleep on a very comfortable bed soon followed.