Everyone - from front desk to cook to housekeeping was wonderful! Got a great rate on 2nd room we needed at check-in for our son, daughter-in-law & grand-daughter. Breakfast was delicious and generous. The room was very clean and fresh smelling. The bed and pillows were extremely comfortable and all the linens were clean. We even received help folding up the baby's "pack-n-play"! When it came time to clean our rooms Housekeeping was very understanding about delays due to the baby's needs. Knowing upfront there was only breakfast available at the hotel we planned on eating off the premises and there were plenty of choices really close by. We're happy we found a nice hotel with a great staff and look forward to many more stays at the HGI in Rock Hill.

Very clean like most Hilton Garden Inns. They do not have a bar or restaurant for dinner. Chili's restaurant is next door.

Great hotel - nice rooms, wonderful beds. We really enjoyed breakfast including omelets made to order! But I expect a bit of Christmas spirit this time of year - how about a nice tree or at least a some Christmas music in the air. There were no decorations - not even a hint of fall or Thanksgiving let alone a nice tree. Not a big deal, but it's something I expect from a Hilton property.

The front desk staff greeted a co-worker and myself courteously and professionally when we arrived to check in. I had a king suite upgrade as a Hilton Honors Diamond member, and it was very nice. The only thing I did not like about the room was that the bathroom door opened out, back toward the entrance door. It made it difficult to walk back and forth to the closet and to the hall. I had to keep the bathroom door closed all the time.
The service at breakfast and the food was excellent. The servers were very nice and worked hard to make sure we were well taken care of. The lobby area was also well designed to use to meet clients to start the day, go to dinner, etc.
I usually am a loyal Hampton Inn customer while on the road, but this hotel is a very good alternative.