This hotel is located out on 301 in Orangeburg...
My mother is originally from Orangeburg, so we were there with some extended family for her (and her siblings') high school reunion. As usual, I had my husband and children with me, while my aunts, uncles and cousins were in other rooms. The first room I got was very dimly lit, the floors were damp and stained with what I believe was mold or mildew, the ceilings were stained, the toilet ran, the bathtub was dirty, the towels were dingy and the bed was off-balance. I have allergies, so the dampness and mildew alone were enough to have me ditch the room. I immediately returned to the front desk to request a room change, which was granted without a problem. The front desk staff was pleasant, as was the manager. However, the next room wasnt that much better, except the floor was dry and a tad bit cleaner than the first and the bed stayed still. The lighting was still bad, however, the leak stains on the ceiling were smaller than in the first room, the toilet was quiet and the bathtub wasnt as dirty. But we practically had to beg the cleaning staff for clean towels and wash cloths... No fun.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 July 2011
Dear Guest,
Thank you for choosing Quality Inn & Suites for your recent stay in our area. I hope your mother and her siblings had a wonderful time at their high school reunion.
Thank you for taking the time to give us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
1) Maintenance staff was notified about the problem with the toilet in the room first assigned to you.
2) Housekeeping staff received additional training in the level of cleanliness required of them as our employees.
3) The desk staff and manager were made aware of the nice things you said about them.
I hope that the next time you visit our area, you will once again choose to stay at Quality Inn & Suites. I think you will be greatly pleased.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC