the friendliess staff, everyone went out of their way to be nice & helpful. Great advice on dinning & events. Felt like we knew everyone there for years. We extended our vacation another day just because of hotel & staff. Rooms show a little wear but are very clean. Can't recommend this hotel enough we had the whirpool king suite for our anniversary & it was nice!

My husband and I along with our two young children arrived in myrtle beach without hotel reservation late in a Saturday night. We chanced upon the Hampton inn and although at first glance it did not appear as ritzy as other resort hotels, the first impression from friendly reception staff and the fantastic rate of $129 dollars Inc tax for a room with two queen beds and breakfast was welcome. The room was clean had a fridge +flat screen large tv. Pool was lovely and we used it twice. Fresh fruit and hot beverages avail 24hours and breakfast was great. Wifi access + a computer for guests in lounge. All in all a pleasant surprise. Would definitely come back. It's not the Ritz but why pay double for a fancy check in area.

I am a Gold Card member who has stayed in Hampton Inns all over the country. This is the first time I was not greeted in a friendly manner. I was clearly an imposition to the receptionist. The room never had any toiletries, never two sets of towels and no mattress protector. One day it was not even serviced by housekeeping. Other guests said they were skipped on various days too. Any surface or corner of the room that required the housekeeper to bend over had not been cleaned in some time. The halls were not vacuumed during our three day stay. Every evening we lined up with other guests to ask the desk for towels. The ice machine was out of order but there was no sign, so each guest had to struggle with the machine before figuring out that it didn't work. I told the surly receptionist, Ashley, that the machine didn't work and she snapped that I didn't know how to use it. When I assured her that I knew how to use Hampton ice machines she said there had been several complaints about the machine. But no one cared enough to let guests know! The only helpful people were those who served breakfast. Clearly, management of this hotel does not know how to train, supervise or lead. I care enough about the Hampton brand to report our experience to regional management. I was promised a 72 hour response to my concerns but of course there has been no reply at all. Don't stay at this hotel.

Had a nice king studio with a sofa for eighty something using triple A discount. Pool pretty good, workout room small but adequate, breakfast fairly nice. Good bed, flat screen. Maybe I'm too easy to please but to get all that in the 80 price range, I'm content. Would stay again.