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Hampton Inn North Myrtle Beach - Harbourgate – reviews, photos

2.5 of 5
2112 Little River Neck Road, North Myrtle Beach, SC 29597
Hotel amenities
Hampton Inn North Myrtle Beach - Harbourgate
Hampton Inn North Myrtle Beach - Harbourgate
Hampton Inn North Myrtle Beach - Harbourgate
Hampton Inn North Myrtle Beach - Harbourgate
Hampton Inn North Myrtle Beach - Harbourgate
Hampton Inn North Myrtle Beach - Harbourgate
4.0 of 5 stars 27 Reviews
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27 reviews from our community

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Traveller rating
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Date Rating
Halfmoon, NY
Senior Contributor
43 reviews 43 reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Better than I anticipated”
5 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

My family decided to go to Myrtle Beach 2 days before our planned stay. The place we already had reservations for did not have our type of room available and it would have been about $400 for the two nights. We got a good rate on this hotel for prepay and since it's close to family, we decided to stay here. Check in was very easy. I reminded them that I needed a roll away, and was told it would be brought up shortly. Once we got to our room (1 bedroom suite) we noticed only 2 bath towels. My husband went downstairs to tell the front desk and we got fresh, warm towels when our roll away was delivered. The bedroom was huge. We could have definitely fit the rollaway next to us. We set up our two boys in the living room, one on the pull out, one on the rollaway. As a matter of fact, my older son had trouble sleeping the first night and we brought the mattress off of the pull out into our room with lots of room to spare! Breakfast was really good. The boys loved the indoor pool and my husband and I liked the gym facilities. It had more equipment than I've seen elsewhere.
Hampton Inn was great for our 2 nights, but I don't know that I could stay for an entire week with my boys. I would highly recommend this hotel.

Room Tip: 1 bedroom suite was extremely roomy. If traveling with one or two small children, would definitely...
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  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by TamaraNY for North Myrtle Beach
Ask TamaraNY about Hampton Inn North Myrtle Beach - Harbourgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy Newman, General Manager at Hampton Inn North Myrtle Beach - Harbourgate, responded to this review
14 September 2011
Thank you for your kind review. We know that our guests have high expectations when they are traveling, and we want our property to be your home away from home. I am excited to share your comments with the staff. They enjoy knowing when they have made a connection with our guests. Again, thank you for taking the time to share your experience, and I hope that you return to that Hampton Inn when your travels bring you back to the North Myrtle Beach area.

All the Best,

Brandy Newman
General Manager
Hampton Inn Harbourgate North Myrtle Beach
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Archdale
1 review
1 helpful vote 1 helpful vote
“Will never stay here again!”
2 of 5 stars Reviewed 31 August 2011
1
person found this review helpful

If air conditioning is not important to you at the beach, by all means stay here. Upon checking in I asked the manager what was up with the a/c and she actually said to me "You're at the beach, why do you need air?" She also said that they were working on it. The maid informed us that they had been NOT working on it for the last couple of months and the owner was aware but didn't want to spend the money to fix it! The ice machine on our floor as well as two other floors that I had to go to didn't work. When we asked to move to another floor thinking that maybe it would be better on a lower floor, we were moved, but it was no cooler there. When I asked for some clean towels I was told the cart was on our floor, but no one ever brought us any. So when I had to go down to the desk, she had to go get them out of the laundry. I swear I think they only have clean towels when people check out and have no extras. The manager actually treated me like I was expecting WAY too much. This hotel wasn't the most expensive place I have stayed at, but it wasn't cheap either. It wasn't even oceanfront. I will never stay at this hotel again and I certainly wouldn't suggest it to anyone.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Brandy Newman, General Manager at Hampton Inn North Myrtle Beach - Harbourgate, responded to this review
2 September 2011
I first would to apologize for your experience that you encountered with us. I am the new General Manager at this property and have made it my mission to provide the best service and turn around any negative experience you may have had. Thank you for taking the time to let us know about your experience at our property. We appreciate your comments and I will be sharing them with the staff. We use all of our guest feedback as learning opportunities to know what we are doing well as well as what we can improve on. I do know that the AC units have finally been fixed. the linen inventory has been fixed and the manager that didn't not properly accomodate you is no longer here. If there is anything I can do to make it right for you please let me know.

All the Best,

Brandy Newman
General Manager
Hampton Inn Harbourgate North Myrtle Beach
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Concord, North Carolina
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Don't Stay Here”
1 of 5 stars Reviewed 15 July 2011
5
people found this review helpful

Checked in on Wednesday, gave me a room that they were still renovating, paint and dust all over the place. Changed rooms, on the 5th floor, only one of the six ice machines in the hotel is working, of course it's on the first floor. I have told the front desk people three times about this issue, still no response. Now it's four o'clock on Friday and I still don't have towels to take shower after a day of golf...asked twice already about this issue. Stay away from here, the front desk people don't care about any issues and will not do anything about it!!!

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask tlc2459 about Hampton Inn North Myrtle Beach - Harbourgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy Newman, General Manager at Hampton Inn North Myrtle Beach - Harbourgate, responded to this review
2 September 2011
I would like to introduce myself as the New General Manager at the Hampton Inn Harbourgate. I would like to send my apologies for the lack of service you received from our previous staff. I have made it my mission to improve the guest satisfaction at the hotel, I would like to provide that Southern Hospitality that our guests expect. It's comments and feedback like yours that help me do my job . I am looking back researching the history of this property and striving to not let these issues happen again. As far as the linen issue that has also been resolved. If there is anything else I can do to make this right with you please feel free to let me know. Again I sincerely apologize for the inconvienence you have encountered.

All the Best,
Brandy Newman
General Manager
Hampton Inn Harbourgate North Myrtle Beach
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New Bern, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Can't Complain!!!”
4 of 5 stars Reviewed 27 January 2011
3
people found this review helpful

My husband and I decided to take a weekend trip to Myrtle Beach to celebrate my birthday. We typically stay in Hampton Inns since we are Hilton Point members, found this hotel on the Hilton website called the hotel and they gave us a fantastic rate, using our AAA discount. the hotel was not on the beach, but was an easy mile drive from it. From the outside it looked to be an older Hampton, and we weren't sure what to expect, it turned out to be great! The staff was top notch, treated us like family, gave us great recommendations on places to eat, things to do, and see. Our room was very large and clean (we were in a king suite). Had a nice kitchenette in it, which we did utilize to save a few dinning out $$$.
Pluses of this hotel the daily breakfast was great, always had something hot offered, or you could make yourself a waffle (yum). Plenty of seating in the dinning area, and the breakfast host was wonderful, very friendly and checked on everyone to make sure they had everything they needed.
Clean room, that was cleaned daily. Large/clean bathroom. Comfortable bed, with clean sheets. Flat screen TV, and kitchenette area in the room. Top notch staff who treated you like family. Felt like friends we had known for years.
Minuses - had to drive to beach (but knew this before booking), ice maker was broken on the 4th floor (floor we were staying on), no biggie had to go to another floor to get ice.

Would recommend this hotel to others. Realize it is not the Ritz Carlton, but it is a nice, safe place to stay. We had no complaints! Will definitely stay here again! The bet part was the hotel was about 5 miles from the winery, which we enjoyed. Had a wide variety of sweet to dry wines to suit most any wine drinker in your party.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelingHokies about Hampton Inn North Myrtle Beach - Harbourgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy Newman, General Manager at Hampton Inn North Myrtle Beach - Harbourgate, responded to this review
2 September 2011
Thank you for taking the time to let us know about your experience at our property. We strive to create a wonderful experience for all of our guests, sometimes it is a bit more challenging than others and we thank you for being so understanding. We appreciate your comments and I will be sharing them with the staff. We use all of our guest feedback as learning opportunities to know what we are doing well as well as what we can improve on. I thank you again for staying with us and we look forward to seeing you again should your travels bring you back to our area.

All the Best,

Brandy Newman
General Manager
Hampton Inn Harbourgate North Myrtle Beach
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1 review
3 helpful votes 3 helpful votes
“amazing hotel stay”
5 of 5 stars Reviewed 11 October 2010
3
people found this review helpful

the friendliess staff, everyone went out of their way to be nice & helpful. Great advice on dinning & events. Felt like we knew everyone there for years. We extended our vacation another day just because of hotel & staff. Rooms show a little wear but are very clean. Can't recommend this hotel enough we had the whirpool king suite for our anniversary & it was nice!

  • Stayed October 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Hampton Inn North Myrtle Beach - Harbourgate

  • Hampton Inn North Myrtle Beach
  • North Myrtle Beach Hampton Inn
  • Hampton Inn Harbourgate
Address: 2112 Little River Neck Road, North Myrtle Beach, SC 29597
Price range (per night):* INR4,753 - 10,289

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