When we checked in at 5 pm, they asked us to wait for 15 min. However, we waited for 75 min before we got the door key. We booked a poolside-room, but they gave us another side-room. We didn't say anything about this.

When we entered into the room, we found it was very hot, and the room temperature was even higher than the outdoor's temperature. The A/C had worked for even 3 hours. It cannot be cooled down. We asked for changing room. They said the A/C works, and told us to wait. But it was almost 9 pm. The important thing is that there is no any sign for cooling down.

We cannot stay in such a room above 90 F for a night. so we asked to check out but we got no refund.

It is awful.

Never go to there again.

having paid 50 dollars a night.. i knew the place wouldn't be the Ritz, but i expected much more than what we got. the housekeeping people obviously did not change the sheets after the last person/people left. i guess they figure they save time and money by not changing the sheets 'cause the customers won't notice. well i did. it was very disgusting. there was black hair all over the pillows and sheets!! gross!! they are asking way too much for the product they are selling. dirty rooms... seedy neighborhood. now i'm breaking out in red bumps and after researching the internet.. i think it's bed bugs!!! uuugghhhh!!!! that place needs to shut down or charge 10 dollars a night, 'cause that's all it's worth!!

This motel was fine. Bit of a throw back to a decade gone by but it was clean and comfortable enough with a nice pool and courtyard in the centre. A/C and fridge plus numerous ice machines useful. Room smelled of smoke when none-smoking though. Our main problem was with some directions a guy on the front desk gave. We were headed for the Water Taxi into Charleston from Patriot's Point and asked how long it takes to walk, we were told 10mins. It was actually 2.18 miles away, you'd be lucky to make it in ten mins by car. Needless to say after walking 45mins in 100 degree heat we missed our boat. Had to call and wait for a taxi and lost over an hour of our one precious night in Charleston. In short, taxis in Charleston are not abundant and need to be booked, unless you're planning on driving the whole time and not drinking stay somewhere closer in. This place is 5.58 miles out so not so convenient without the car...

Well this past weekend I stayed at this hotel. It was the worst hotel I've stayed in (and I've stayed in at least 20 hotels). First my reservation was for a smoking room. The person who checked me in claimed that it was not reserved for a smoking room. Luckily they had one smoking room left and were able to put me in it. So after that I ended up getting into my room. When first entering the room it wasn't too horrible but at the same time it wasn't the best either. First thing I noticed was the top of the fridge was rusty. Then I noticed no ashtray in the room. So I walked back down to the front desk and after standing there for approx. 5 minutes while the lady there was having a leisurely conversation with a couple she finally has me come up to the desk. I tell her no ashtray in the room and she looks in one spot for about 10 seconds and says she doesn't have any there and she'd send someone up with one. Well she didn't even ask my room number (which while the place was pretty deserted I would have expected her to ask so that she knew which room needed it so I just told her my room number). I then went back up to my room and put my stuff in the fridge. It felt dirty so then I washed my hands cause it just felt gross. Went to dry my hands and noticed all of the wash cloths and towels in the room were stained and grimy looking. I then went into the bathroom. I was getting ready to use the toilet when I noticed there was no toilet paper in the room. Well I didn't feel like going all the way back to the front desk again so I picked up the phone in the room and tried to call. Well apparently the lady couldn't hear me on the phone. So I hung up and tried again. The same thing. So luckily I had my cell phone with me. I called the front desk from my cell phone. Finally someone answered after calling for the 3rd time. I explained that there was no toilet paper in my room and again provided my room number when she didn't ask again. She said okay she'd send it up. Well 30-45 minutes later the housekeeping person showed up with my ashtray and toilet paper. So I put the toilet paper in the bathroom and that's when I noticed how dirty the shower was. It looked like It hadn't been cleaned in months. And where the old knobs were (apparently they changed the style of getting water into the shower) there were holes. I then go back into the room with the beds and realized I forgot to put the do not disturb sign on the outside of the door, only to see there was no do not disturb sign there to put out. So I just made sure the deadbolt was locked and the chain was on. Well then I went to get into the bed to relax. Well there was debris (just little pieces of stuff) in the bed and the sheet had a hole in it. Fine whatever I'll sleep in the other bed. Well that was one worse. So I went to the original bed. As I'm sitting and relaxing the lamp starts to flicker. Finally the lamp just turns off. So I turn it off and back on. Nothing. I accidentally bumped the switch and the lamp flickers on and off again. So I sat there for 5 minutes messing with the switch and finally getting the light back on. Then looking around there's no guide for the tv (like a card listing the channels). So I sit there for 20 minutes going through the channels and writing down the numbers and what channel they are. When I go to lay down to go to sleep I notice what looks like blood stains on the comforter. So I make sure that the sheet is between me and that comforter at all times. I then get woke up in the middle of the night by sirens. Get up in the morning and realize as much as I hate the idea I need a shower. Turn the water knob to hot. Stand there for 15 minutes and the water doesn't get hot. So turn the knob the other direction finally hot water starts. I am so glad I took my own wash cloth and towels with me. So I get my shower get out and there's a pounding at the door (no announcement of who's there and I wasn't expecting anyone). So I quickly start rushing around trying to get dressed as the person outside keeps pounding on the door. After a couple knocks they finally say housekeeping and ask if I need service to which I yell through the door no (because frankly I didn't trust the person to come in the room with my belongings in there the way this place looked I didn't want my stuff stolen). That night I sat and fought with the lamp a few times. Again got woken up by sirens and people that just seemed to be hanging out on the balcony right outside my room which seeing as I was alone in the room made me very uncomfortable. Overall I will never stay at this establishment again. I will find the money to stay somewhere else.