My wife and I recently stayed at this Holiday Inn because it was close to both the rail station and airport. Both the customer service and the quality of the room was superb. This is the third Holiday Inn I have stayed in in four months. Each one of them had greatattreses, clean rod and well trained responsive staffs. However , at this Inn and at Martinsburg,Va. The quality of the food was disappointing. Both had a breakfast plan for ten dollars extra. The promotion indicated a hot breakfast buffet. At Charleston they did not have a buffet and the waitress seemed confused about the plan . Holiday Inn is noted for this breakfast service. If they cannot do it right they should get out of the food business.

This hotel had one of the friendliest and most attentive staffs I have ever experienced. Their greetings came accross as sincere and they were very attentive, particularly in the restaurant. When is the last time you opted for the breakfast buffet and had the server offer to get eggs cooked however you wanted them and then offer to toast more bread for you? Everything was clean and well maintained.

This a new Holiday Inn, The staff was very nice and the rooms were new and clean.
Its right by the airport and a shuttle runs every 30 min. There is also an Outlet Center and the Convention Center near by.
The only issue I had was getting out of the parking lot. The street is too busy and and car would back up 5 to 10 deap. It took over 10 min just to get out of the lot one day. They realy need a light.

Stayed for one night. The hotel was very clean. The room was spacious and clean as well. The front desk staff was extremely warm and friendly. This will be my hotel of choice any time I come to Charleston.