Wow. I can sum it up in one word.
My husband and I came down to SC from MA while he is working for Boeing. We found Masters Inn online and liked the 35.00 a night rate. We opted to stay for 3 weeks, at $220 a week (we have cats). The first room the girl put us in was a catastrophe, the AC was broken and I counted 3 roaches skittering away from the light, the room smelled.
I asked to be moved, and we were, this room hadn't been cleaned yet, but I allowed the maid to come in and clean, not wanting to complain again. After she straightened it out it was okay...HOWEVER... Occasionally roaches would find their way into my room, my cats would deal with them, but still. On two occasions I asked to be moved into an efficiency in the back of the building, both times the request was ignored, ,as other people moved into those rooms, who didn't reserve them. The microwave barely worked, the fridge froze everything, not to be fixed. Eventually the mold in the room began to irritate my asthma, and I was hospitalized for it.
Now the management, who I had extensive dealings with, the "general manager", was condescending and rude, made absolutely no attempt to resolve any of the problems we were having, and no attempt to quiet the mobs of people who liked to fight and scream at one another in the wee hours of the morning. The "head of maintenence/security" runs the place like a cell block, and I think, honestly believes he OWNS the hotel. He starts fights, and gets people arrested/kicked out daily, even when they did nothing to deserve it. Look at him the wrong way, your @$$ is out.
People dealt drugs in front of their rooms, smoked crack and meth behind the building, at one point there was a prostitute, "servicing" customers within the building.
The tiny pool was filthy and obviously never got cleaned.
Masters Inn on Rivers Avenue is a veritable haven for criminals, drug dealers and prostitutes who don't want to be found. The resident cop doesn't do much to settle things down when they get rough, he drives through, waves, and parks at the entrance for a quick nap.
At first, the front desk people were nice, very friendly and welcoming, they'd even reccomend good places to eat and shop...However, eventually they all turn. For no apparent reason, they become rude to everyone. I guess if they see you more than once, they figure they can treat you however they please.
When we were finally put in an efficiency room, the stove was falling apart and smelled whenever you fired it up, the rooms are so dark and musty. In a photo on one of the walls, you could actually see black mold growing. I never had such a hard time with my asthma than while at Masters Inn.
I paid for 3 weeks, and of course, even if it's their fault you want to leave, won't refund your money.
The one up-side to Masters Inn was the cleaning personnel were VERY nice. So sweet and friendly and compassionate.
And lastly, I wouldn't park your vehicle at Masters Inn either. I woke up one day to find my front tire flat, because someone had broken a beer bottle, and it punctured my tire!
If you want to stay in N. Charleston and you can't afford alot, stay clear of Masters Inn...I'd avoid the one in Mount Pleasant, as well, the "general manager's" husband runs that one.
Airport Inn on Dorchester Rd is better, cleaner and about the same price per week. Boeing employees get a discount, knocking your rate down to $204 a week.
Good Luck!
- Masters Hotel Charleston North
- Masters Hotel North Charleston
