My family was in Charleston for a gymnastics competition. On the Sheraton website, they were offering an amazing deal...the price per room was 40.00 less than what our team was paying at the Hilton Garden Inn. So we decided to try it.
The hotel is located by itself on the side of I26. It is about 5 minutes from an outlet mall and restaurants. Check in was easy and fast. The first room we got on the 7th floor smelled like smoke and the thermostat was broken. The front desk was very gracious and bumped us up to the 8th floor, the "club level". Our room was clean and comfy, and there was Starbucks coffee, a fridge, and a microwave. Our kids LOVED the indoor heated pool. My husband liked the fact that the club lounge had dry breakfast foods and dinner apps for free. The hotel restaurant doesn't have a big menu, but the food we had (pizza, sandwiches, and chicken nuggets) was good. The hotel also guarantees room service delivery within 30 minutes. I was also very impressed that they had about 8 computers with free internet in the lobby. My husband had a drink in the hotel bar and enjoyed that. The only downside is if you want a hot breakfast, you need to pay, and drinks at the hotel are very expensive. But with the discounted price and friendly service, I recommend this hotel!
Room Tip: This hotel is in foreclosure. Do not pay full price ever. Ask to be on the 8th floor, where the club...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
I am so glad to hear from you! Hope the competition was a great success and thank you for choosing us while in Charleston.
I trust that the “bump” to Club floor was acceptable. Secure floor, continental breakfast and evening appetizers. The heated pool is an added plus, one of the few in the area, a great way to end the day in the warm waters. The lobby computers are the LINK and are a free amenity to all our guests. What a wonderful way to stay connected to what is important.
Thanks again for the thoughtful words and we hope you come back soon!
Warmly,
Sue Valdez
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