We recently stayed at this hotel to attend my niece's wedding with the reception at the conference center. There were no specific problems for me to speak of. The place is a little worn but it is still very good. The breakfast was good, the rooms clean and comfortable. The staff at the desk and breakfast area were very helpful and courteous. I wasn't able to attend the manager's reception so I can't evaluate that. But, in my limited time there, I enjoyed visiting the mall across the street. Overall, good experience and very convenient to the airport....which did not disturb me in anyway.

I stayed here on business and was pleasantly surprised. I don't generally care for being near the airport (you can absolutely hear planes coming and going throughout the day/night here), but the airport shuttle was convenient and speedy, no time wasted there. It is a 5-10 minute walk to get to just about any fast food chain you can dream of and the outlet malls. I didn't visit the malls, but if you're up for the walk, I'm sure it's probably worth it.

The hotel also hosts a shuttle for $15 roundtrip to downtown Charleston. A great thing to offer (and MUCH cheaper than a $25 cab ride one-way!), but the shuttle times are disappointing and difficult to schedule around, especially if you are working 8am-4pm, and the shuttles downtown leave at 4pm and 6pm and come back at 7:20pm and 9:20pm. I didn't want to rush to get downtown at 4pm when my class ended at the same time, but I didn't want to wait until 6pm and then get in around 9:45pm. It might be worth it to suck it up and pay for the taxi, especially if you can split it with a couple people. The shuttle also only accommodates 11 guests per run, so you have to sign up early and you pretty much have to stick to the one you signed up for (ie, you might get stuck downtown when you don't want to be).

As far as the hotel food, a buffet breakfast is offered and it was average at best. There is a chef that makes cooked to order omelettes that looked great, but I of course hate eggs so I was left with cereal, stale pancakes, breakfast sausages, bacon, tiny yogurts, tiny bagels, etc. There are a lot of beverage options, but there is almost no option if you're trying to really eat healthy. My co-worker had the lunch buffet and said it was decent.

The rooms here are huge and spacious since they are suites... a couch, table, tv, and kitchenette in the living area, a decent bathroom (with a fan!), and a bedroom with 2 queen beds and another tv. The cable offerings are better than most hotels (HGTV!). The beds and pillows were not too bad. Bed was a little harder than I’d like, but it wasn’t uncomfortable at all.

Charleston itself is beautiful once you get into the heart of its downtown. There are SO many awesome restaurants to choose from, great bars, homemade candy shops, and the architecture is really beautiful. Plus coming from MA, the weather in January was nothing to complain about - 70 and sunny when we arrived, while it was in the teens back home! I’d definitely go back to Charleston, but to fully enjoy its downtown you really need to get a hotel in the heart of the city.

Just returned from a two night stay at Embassy Suites in North Charleston. We were on the 8th Floor in a corner suite. We didn't notice the noise that some others mentioned. However, we were disappointed in the evening managers reception. Since we had stayed at this hotel about a year ago, we had heavy hors d'oeuvres then, not just chips, pretzels, hummus, etc. Also do not understand why internet access is not complimentary. Add an extra $9.95 per night to your stay. Other than that, everything was fine.

Just returned home a few hours ago from a two night stay in a double bed room on the 9th floor of the North Charleston, SC Hilton Embassy Suites. Hotel, pool and spa area were clean and well maintained. ALL of the staff were very outgoing and helpful. I don't think you could have asked for a nicer staff. A maintenance man was walking out of the elevator and held it open for us to get in, while saying Happy New Year and enjoy your stay. Will we stay again? Probably not. The main reason is that this was the second time we've stayed at this particular hotel and its just too busy for our liking. Breakfast was too busy (long lines for things) and its very noisy in the lobby/bar area until late in the evening. However, that's what we get for staying at hotel where you can look down from the top floor and see a hundred people getting louder by each new drink. I was a bit disappointed that at 11pm, management didn't try to quiet things down. Pillows were ultra worn out and too soft. We had to use three per person just to get our heads comfortable. Housekeeping was quick to bring us more pillows. Our beds were very firm. I don't remember this when we stayed five years ago. I remember softer pillow-top bed. Not this time. That was disappointing because at $120/night, I had hoped for a softer nights rest. Look, this is a good hotel if you're staying for a conference and you don't mind a lot of noise and people. Don't plan on getting any sleep before midnight if you sleep in the living area on the sofa sleeper.