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Residence Inn by Marriott - Charleston Airport – reviews, photos

3.0 of 5
5035 International Blvd., North Charleston, SC 29418
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Residence Inn by Marriott - Charleston Airport
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    34
    16
    8
    6
    4
Date Rating
Columbia, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great Hotel...Horrible Housekeeper with an attitude”
4 of 5 stars Reviewed 2 February 2012
5
people found this review helpful

Beautiful Hotel, Great Location with a wonderful receptionist, Bobbie Joe who was exceptionally pleasant and accommodating. Although construction was going on, it was still rather quiet. The only major problem we had for the exception of the rude housekeeper who couldn't read the do not disturb sign throughout our stay was that the shower was cold during the day, that was probably due to the construction because the water was hot at night. I also met another great employee, I believe her name was Vondelle, not very sure, she was willing to go out of her way to help me plan a birthday surprise. Great staff, all around to include maintenance and ladies that prepared breakfast. All were very professional. The only negative experience I encountered was the maid that knocked on the door around noon to ask me what time was I going to be ready for her to clean my room so she can go home. Yes, I did find it very rude considering that we had a do not disturb sign on our door and she did this 2 days in a row.
Other than that Great Stay at a Great Hotel in a Great Location!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JaeJae15 about Residence Inn by Marriott - Charleston Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn W, General Manager at Residence Inn by Marriott - Charleston Airport, responded to this review
4 February 2012
Thank you for taking the time to write a review in regards to your stay at the Residence Inn Charleston Airport. I am fully aware that you have many choices in hotels, and we are grateful you have taken the time to inform us of the experience at our hotel. We will review your concerns with the appropriate staff member (s), and I will be sure to share your positive comments with Bobbi Jo, Vonnetta and our entire breakfast crew. They are the reason our guests continue to return, the service is outstanding. We welcome the opportunity of serving you again.
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South Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Just lovely”
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

I felt like Royalty, I could live here. Very nice manager's receptions. Beautiful hotel. Nice rooms. LOVE the pillows. I feel more comfortable than home!

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Deven715 about Residence Inn by Marriott - Charleston Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howyoudoit, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review
2 February 2012
Thank you for taking the time to write a review in regards to your stay at the Residence Inn by Marriott Charleston AIrport. We are currently undergoing a guest room renovation so upon your next vist we will be sure to get you into one of our brand new suites! We appreciate your patronage, and we welcome the opportunity of serving you again during your visit to the Charleston area.
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Richmond, Virginia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Another great stay!”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

This is one of our favorite Marriott hotels to stay at. The room was clean and very comfortable. I really appreciate having a full size fridge, stove and an oven(if you stay on the 4th floor). Front desk staff is always warm and caring. Breakfast is above standard. We have been coming here for a few years and yes, there are a few areas that are worn, but it really didn't affect our overall stay. I like the convienence to shopping (Wal-Mart, Sam's Club and outlets) and there are plenty of eateries in the area.

Room Tip: 4th floor gives you an oven, instead of just a stove. Rooms facing back of the hotel or the side aw...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask marysh61 about Residence Inn by Marriott - Charleston Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great Location, bad ham.”
4 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

The hotel is located really just over the bridge from downtown and although we rented a car they have a shuttle that I believe runs on the half hour or maybe with even greater frequency. We had a suite which was quite comfortable and clean. Each room had its flat screen, though the reception was a bit fuzzy on certain channels. The staff was very pleasant and helpful. The breakfast was crowded so get there early and skip the turkey canadian bacon if they have out, a bit rubbery and not too tasty. The workout room had two treadmills, and elliptical machine, a recumbent bike, and some weights. The room was a bit small but well kept. I was impressed that they had a heated salt water pool even though I did not use it. Over all it is what you expect from a Residence Inn and it is greatly helped by the great location.

Room Tip: The rooms toward the back of the hotel face the parking lot but are less noisy than rooms near the f...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask stekeo73 about Residence Inn by Marriott - Charleston Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howyoudoit, General Manager at Residence Inn by Marriott - Charleston Airport, responded to this review
2 February 2012
Thank you for taking the time to write a review in regards to your stay at the Residence Inn by Marriott Charleston Airport. I am fully aware that you have many choices in hotels, and we are grateful to have taken the time to inform us of the experience at our hotel. I will be sure review your concerns about the breakfast items you mentioned with the appropriate staff member (s), and we welcome the opportunity of serving you again.
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Morgantown, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Nice Hotel”
5 of 5 stars Reviewed 31 October 2011

I read several of the reviews prior to my trip and honestly didn't know if I had made a good decision to book here . Although upon arrival I was delighted to find a clean, up to date , and really nice place . I was warmly greeted by the staff who remained pleasant throughout my stay . The "dingy" carpet I had read about on other reviews was replaced with ornate ceramic tile on the entire first floor . The " old tv's are now 32 in flat screens by LG . the complimentary breakfasts are always good and the managers reception has full meals and beer and wine are included. They even had Sam Adams in a bottle one night, which was a nice touch . I can rate this hotel highly . The only gripe I had was that the shuttle would go downtown . It was only for the airport , but that is a small thing compared to everything else that was positive about my stay.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Clint G about Residence Inn by Marriott - Charleston Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howyoudoit, General Manager at Residence Inn by Marriott - Charleston Airport, responded to this review
2 February 2012
Thank you for taking the time to write a review in regards to your stay at the Residence Inn by Marriott Charleston Airport. Receiving feedback from our guest enables us to improve on how we can accommodate all of our guest a little better upon each visit. I am happy to hear that you took a chance on us and were able to see we were able to use guest feedback to improve the hotel. We can't wait to see you back in the future so you can enjoy our brand new guest rooms as we are almost complete with our guest room renovation! Thank you for your feedback!
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Additional Information about Residence Inn by Marriott - Charleston Airport

  • Residence Inn North Charleston
  • North Charleston Residence Inn
Address: 5035 International Blvd., North Charleston, SC 29418
Price range (per night):* INR8,835 - 9,954

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