We really enjoyed our visit to this hotel resort. The reason why I say hotel resort is because not only can you stay in the main hotel, you can stay in the condos, also! Initially, we were booked for the hotel, but I asked for an upgrade. The reason I did this was because when I received my hotel confirmation email, there was a notation at the end of the email that said that I could upgrade for a nominal fee - $29. I thought that was reasonable, so I made a note to do this when I checked in. Not only did I ask and receive an upgrade, the upgrade was done for no additional cost!! Maybe this was done because I am a Hilton honors member...IDK, but I really received a great UPGRADE!!
My family and I stayed in the South Hampton (condos). The view of the ocean was outstanding! The customer service was spectacular!!! Our spacious suite with full kitchen, washer and dryer, two full bathrooms, walk-in spa shower, four double beds, three flat screen televisions, fold-out sofa bed and condo-length balcony was awesome! We had more than enough room for everyone!
Although, the hotel was under construction (due to be finished by the end of January), we did not notice. Everything went smoothly.
NOTE: The complimentary breakfast is only for people who stay in the hotel, not the condos. If you use a debit card to hold your reservation and you are going to use cash for the actual transaction, make sure to ask the customer service agent to take your debit card number out of the system; you will be double charged. This happened to me, but the manager on duty corrected it within 24 hours.

We recently attended a large conference at the Kingston Plantation and, even though parts of the Embassy Suites are under renovation, it was a famtastic experience. The staff went above and beyond to make our stay absolutely incredible. They were very helpful, friendly and always there when you had a question. To listen to the ocean all night long was the most relaxing part of the trip. I highly recommend this facility and the staff.

Travel was for relaxation. Hotel is undergoing renovations so a little annoying getting in and finding the elevators. Hotel suite was nice. My room had been renovated so the upgrades were quite nice. The breakfast area was under construction, so breakfast was served in one of the ballrooms. There was a discrepancy in breakfast hours. The book in the room says breakfast is over at 10 am, but the staff said breakfast was over at 9:30, so the first day we really missed breakfast. We arrived at 9:45, but they had already begun to break the area down. Room was clean and cozy. With an ocean front bedroom view and an ocean view from the living area. Overall great stay. I will stay here again. Awesome place for couples or families.

The renovation was a bit inconvenient, but the room and view were superb. Breakfast was excellent and Supervisor Phyllis started our day with some laughs. She even made our 21 year old son smile!