I recently booked a reservation for this property last weekend, I was so distraught by my experience so I decided to leave a review, something I dont usually do! I've been working with Marriott hotels for 5yrs currently an assistant General Mgr so I know the type of standards Marriott set, one being providing each guest with a room thats clean, fresh & reflects the highest quality. Its very disappointing to say this property was just the opposite. I should have went with my 1st impression of the lobby and the unpleasant aroma of the building that greeted us. We checked into the 1st room assigned, upon entering we noticed the wall near the AC unit had mold everywhere...on the floor we found a spider someone had killed & left there. The carpet was severely damaged, torn and dirty! We went to the desk to ask to checkout, the lady at the counter who was very pleasant persuaded us into trying another room and we did. We was upgraded" to what was suppose to be a view of broadway at the beach which I could have cared less about. Upon entering that room to our surprise there was mold on the walls and this time we checked the restroom to find the toilet was dirty! We went back to the desk to checkout after that. The desk clerk apologized. The rooms were absolutely horrible! The hallways, the carpert, the furniture, was all torn and worn. This property is in serious need of renovations asap which I noticed mentioned in the works. Im surprised Marriott has there name on this property. I understand this is an older property but it looks as if management has neglected it for many years now. Ive always stayed at Marriotts since I was a kid and was very excited to join the team, but I have to say this was by far the worst property I've ever checked into. We ended up going to the Fairfield Inn at broadway which was nice and clean!
- Courtyard Myrtle Beach
- Myrtle Beach Marriott
- Myrtle Beach Courtyard
