I travel a lot, and I've stayed at some great hotels, and some "dumpy" hotels. This has got to be the worst place that I've ever stayed in over 30 years of traveling.

This was our first year as "snowbirds", and we needed to stay overnight on our drive from New Hampshire to Florida. I reserved this hotel because they accepted pets (and we were driving with our dog and cat). The "park-at-your-door" motor-lodge design was perfectly suited for our pet situation -- that's why I selected this location. And it was the right driving distance from New Hampshire. When we opened the door, we discovered a very "worn-out" room in a state of total disrepair. The furniture should have been replaced 10 years ago. The bathroom was disgusting and the carpet was filthy. I made the mistake of walking on the floor in my stocking feet -- the bottom of white socks quickly changed to the color of brown. It was very late, we were exhausted, we needed to sleep, so we had little choice but to spend the night. My wife refused to walk on the floor without shoes.

We woke early the next morning (5AM), and couldn't get out of there fast enough. I paid about $69 for the room -- they should have paid me to stay there. I’ll sleep in my car next time before I’d stay at this hotel.

I wrote a letter to Comfort Inn customer-service a few days later. They replied with a predictable "we are really sorry about your experience" email. However, they left me with the impression that they could really care less. I assume it's a franchise operation, and Comfort Inn (corporate) probably has very little control (except to revoke their franchise rights). I'm very disappointed that Comfort Inn didn’t try to do something more to make me feel better about this terrible experience.

Weeks previously, confirmed a reservation for this room prior to arrival. Was not just traveling down the highway looking for a place to stay.
Bed was hard as a rock and was like sleeping on a washboard. Bed pillows were flatter than flat. Hot water valve in the shower leaked so bad it was squirting extremely hot scalding water out from behind the handle and the handle was so hot that you could only turn it with a wash cloth or else you would get a serious burn. Also, the hot water valve operated backwards. Room carpet was dirty. Had to kill flying insects that came into the room from under the door because 6-8" of the door sweep was missing and allowing them to enter. Had to stuff a hand towel under the door to keep the insects from coming in. Made out a complaint form and turned it in at checkout. Desk clerk was dis-interested. Best bet is to stay somewhere else besides the Comfort Inn in Manning, SC...