If you’re into the promise of amenities but the in ability to follow thru this is your place... Upon first glance this appears to be a good bang for your buck. After the first night the only thing banging will be your head from all the noise.. And God forbid, if you call to complain they will find a way to add charges to your bill... Shoppers Beware!!!! I will be posting pictures of some of the "fine Amenities" but keep in mind the Extremely loud "Water Hammer" noise in the bathroom. The Refrigerator that sounded like it was going to lift off in to space. And last but definitely not least the smell from the garbage disposal and the water heater in a closet right in the room unit was so bad I personally went and got a cleaner for the unit at the local Wal-Mart... Spoke to "Mary" at front desk and besides informing me she was an "ex smoker"??? was told there was nothing the hotel could do during our stay!!!! And we found and additional 100 billed to our credit card for smoking in the room!!! Well being that me and my wife are both nonsmokers this is extremely ludicrous and being that the hotel allows the hotel patrons to smoke in all common areas (pool, even their own balcony.. WHERE IF YOU LEAVE YOUR BALCONY DOOR OPEN THE PERSON BELOW YOU IS PUFFING AWAY ON A CIGAR THE SMOKE MAY TRAVEL IN YOUR ROOM.... But Again its strongly believed this bill was a form of retaliation in regards to the many complaints about the room!!! Funny thing is we liked the fact this was a "SMOKE FREE" Hotel.. They just failed to tell us the smoke free is limited to only the interior of the building but if you like you can smoke on your balcony and make everyone else enjoy your wonderful smell. So beyond that the paint peeling from the ceiling. The kitchen Sink with the handle that if you lift up comes right off the sink. The toilet paper holder that is on upside down and with one screw that thinks it’s a see-saw. The Water heater built for one shower!!!!! The pipes sticking out of the wall in the shower. The Fun way how when you pull the knob to turn the water on in the shower the tub spout jumps off the wall like it wants to bite you… The exposed wiring in the cabinets.(Major Code Violation by the way, Requires Conduit) The Jacuzzi that apparently never works. And just the staffs overall inablity to be helpful in any sense of the word... Literally, all I got out of Mary the "Ex-Smoker", lol, was I should smoke on the balcony with the door closed??? I DONT SMOKE!!! lmao.. Maybe someone should have told us to make sure our balcony door was closed (even though we were on the third floor) because if someone outside smoked "in the SMOKE-FREE" (lmao) hotel and it went in our room we would be billed for it!!!! So with this said, this has to be the worst hotel me and my wife have ever had the displeasure of being invited to!!!! Oh, my wife just reminded me.. When we smelled the odor in the room and checked the garbage disposal unit we turned it on we discovered whom ever stayed in the room prior to us must of had a baby cause there was plastic bottle flying out of it…. Honest one would think a hotel would check these prior to allowing a guest to check in.. And this I had to save for last cause I almost hit the floor laughing when I tried to open the oven and realized due to the knobs on the 70’s style cabinets the door would only open about six inches or so.. We made a video in an effort to help people from having the same experience that we had so if you would like a copy of the two and a half minute video please send your request to Perfectionautomotive@live.com and just put video request in the subject. I will try to get back to you as soon as I can.... Hope this has been helpful... What a complete Failure this Hotel was…. Be Cautioned!!!!!
- Also Known As:
- Park Lane Hotel
- Park Lane Hilton Head
- Official Description (provided by the hotel):
- Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more less
- Reservation Options:
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