This was my 4th trip back to H3 but one of the best in terms of accomodations & just overall experience in terms of what I came away with. My condo was the nicest one I've been in yet (Golfmaster) and cleanliness wasn't an issue although I heard that other guests were having problems elsewhere. The morning beach walks were by far my happiest moments and I found the upgraded heated pool and addition of a hot tub fabulous! New additions on the staff since my last visit were great too--especially Lisette Volz who has helped me get back in control of myself. Always great to see & interact with Bob & Adam!
Negatives included having a few issues with guest services: limited appointments available for things like massage & one-on-one counseling due to the holiday weekend. New Years Eve did NOT have a special dinner unless you paid upwards of $100 extra! and it was slated as a "couples" event. Neat idea but pricey! I suggest this as an addition to having the weekly Thursday gourmet dinner (which was lovely) moved to NYEve. And my adventure excursion to see the dolphins was cancelled because I was the only one who signed up. The staff put cancelled on the reservation sheet 24 hrs before the actual event so I had to try to "recruit" other guests to sign up which did not prove fruitful. I did not feel the staff tried to help in any way to make this excursion happen which was unfortunate.
BUT the main positive is that this is still a great place to come and get re-centered & I was sad to leave! I totally recommend H3 to anyone of any age, shape, or size who is struggling with how to live a healthier life!
- Hotel Hilton Head
- Spa Hilton Head
