The old adage - you get what you pay for applies to this property. The check-in time was a lengthy process as a couple haggled with the desk clerk for a cheaper rate - which they did not receive. I was told to initial several areas of the check-in signature card. One that caught my eye was the use of an in-room safe for $1.50. which was a mandatory charge. It was explained to me that upon checkout, the guest must inform the desk clerk to remove the charge, otherwise it remains on the bill. Hotel personnel do not automatically remind the guest about this. In fact, when I asked him to remove it when I was checking out, he couldnt remove it and asked me to call the hotel the next day and speak to a manager about it. You wonder how many guests forget about this. The reception area is another building. After registration, one must drive about a block to the actual hotel guest rooms. The card readers did not work for anyone that I talked to this weekend. Several including a time-share sales guy who sits in the lobby told me that they had contacted hotel management several times to report this issue. The excuse was always that there was too much moisture in the air. The room was clean. This is an older property and is showing its age. In the morning, it was raining and we drove from the guest rooms building to the building housing the fitness center, registration desk and the breakfast area.The breakfast was a nice surprise and was well maintained. This property is located on the west side of South Forest Beach Rd that goes from Coligny Circle down to the Sea Pines Ocean Gate. If are here for more than 3 days get a condo through one of the many vacation rental companies. This property worked for us because we were here one night only passing through from a Bahamas cruise. We stay on HHI in May and October but lease a condo. Oh by the way, the guy who calls himself a concierge, postions himself in the lobby of the guest room building is actually trying to sign you up for time share sales presentations. Beware.
- Also Known As:
- Comfort Inn South Forest Beach Hotel
- Comfort Inn South Forest Beach Hotel Hilton Head
- Comfort Inn Hilton Head
- Hilton Head Comfort Inn
- Reservation Options:
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