I have been coming to the Main Street inn for 5 years. This is the first time that housekeeping has let me down.
First - the good: the gardens, the quiet location of the hotel and the hot American breakfast buffet. which changes offerings daily. The rooms are not your typical hotel rooms. They have character; unique decor. The bathrooms are large. The Inn is not located near a beach. The closest beach is about 1/2 mile away. There is a small shopping center with a great restaurant , Frankie Bones, across the street. No room key cards here, just old style large brass keys . There is no large foyer with a huge reception desk and staff. The entrance sits off of what would appear to be a pass through for carriages. Inside you will see a large wooden desk, which is where you will find the person who is front desk , concierge, and afternoon barkeep all in one.
The front desk person on this trip was Te and she was great.
There are only 32 rooms here. They serve wine and beer in the afternoon. You have a chance for a drink and to mingle with other guests to share experiences and recommendations.
The pool is small, more of a fountain to wade in, with drop offs on either side.
The garden invites you to wander through, with benches within, to sit and contemplate.
So, why do I think housekeeping was a let down.
1. The decorative pillows and bed cover once taken off by me, were never put back on the bed. They were left pilled on the chair where I put them.
2. The water glass I used, was left on the night stand and never taken away during my entire stay, nor was a new put in the bath room.
3. The sheets did not seem to be changed. The bed was not made up in a crisp manner.
In spite of the house keeping short fall, I will be coming back. I am sure this will be addressed by management.
- Main Street Hotel
- Main Street Hilton Head
- Hilton Head Main Street Inn
