The Main Street Inn has great potential with beautiful gardens and old-world charm, although the layout is much like a two-story motel. Rooms have exterior entrances. Hot breakfast was good with scrambled eggs, bacon, potatoes, biscuits, and gravy available each morning from 7:30 to 10:30. However, the housekeeping and attention to details was the worst of any hotel I've ever experienced. I stopped at the office at around 5:00 p.m. to check in and found no one at the lobby desk. I waited for ten minutes (and this is not an exaggeration) before anyone acknowledged me (other than another guest who was at the computer nearby) -- this after wandering around the lobby, sitting room, and breakfast area looking for someone to help me. Not a good first impression. When I was finally able to check in, I had difficulty opening the door lock. Keys are the old hardware variety, and the locks are not easy to open (or lock). No one offered to help me with my baggage, although I was staying four nights and I was obviously travelling alone - a single woman in my mid-50s. The room was a pleasing size with a large, lovely bathroom. But the entire place had a threadbare feel. The bed linens were well-worn, and the comforter, pillow shams, and dust skirt needed retiring long ago. The mismatched furnishings all needed updated. The room had not had a fresh coat of paint in years. The "old-fashioned" style radio should have been ditched long ago -- the volume and tuning control adjustments were so dirty that all one could hear is static when the radio tuned in at all. The hardware in the bathroom, once brass-plated, was worn down to the nickel plating underneath. The bathtub needed attention with caulk and paint where it joined the floor. The upper shelf of the separate shower had obviously been used at some point by a mouse -- with droppings evident. The entire room had a light layer of dust everywhere -- as if no one had been in the room for three or four days. The top drawer of the dresser offered up a small boy's pair of sneakers and a set of colorful underwear that housekeeping had ignored. When I finally found the coffeepot, it had been used before with obvious coffee stains -- housekeeping hadn't bothered to even rinse it out before putting the coffeepot away. I stayed for four nights. On two occasions when I returned to the room, housekeeping had not left soap -- so I repeatedly used just one tiny bar of bath soap. The bed was made, but in a sloppy manner with wrinkles in the blankets showing through the worn comforter. I'm not sure the linens were ever changed while I was there, although the hotel guide said they would be changed every other night. When I spoke to the manager upon checkout (as kindly as I could) about my disappointment with the housekeeping and maintenance, he was very apologetic and polite, but he did not even offer to discount my room rate ($189 per night plus tax and a $5.00 per night "resort fee"). This hotel has a great deal of potential, but it "just misses" in many small ways. I noted several Fodor's awards posted in the lobby area. If I were Fodor's or any other travel guide organization, I would not want my signs posted anywhere on this property. I am not a clean freak, but everyone who considers staying here deserves to know the truth about what to expect.