I give this property an average due to the housekeeping. I agree with most reviews that the property is in need of an upgrade, but the rooms are just fine. The bathrooms however, do need upgrading. They are doable, IF they were cleaned better, it would not be such an issue. I noticed that many people reported the bahroom cleaning issue, and that management responded that "point taken and they will do better in the future". However, in my current experience, that has not happened yet. There were numerous black hairs in the sink and bathtub. I didn't like that the maid service started at 8 AM on a Saturday morning, slamming the vaccum against the walls next door, etc. Now check out is at noon, check in is not until 4pm, so why do they have to wake up the entire floor at 8 AM?? Especially if they are not cleaning the bathrooms properly. I also agrree with others that the prices at the restaurants are too high for what you get. However, overall I think the property is a decent place to stay and the outdoor amenities, lobby etc. are very nice. Didn't have time to visit the beach - it's January - but you can't really see it from many places in the hotel.
- Crowne Plaza Hilton Head
- Hilton Head Crowne Plaza
