Its not often you find a hotel that ASKS you to complete surveys and reviews. It's impressive this hotel challenged me to give them an honest review. I accept the challenge! The Manager Pamela was present at my check in and she and her desk clerk were most accommodating. My wife and I asked for a ground floor room, no problem! We asked for king sized bed and no smoking, again, no problem! Got to the room, again...pleasantly surprised! Thick mattresses, triple sheeting. I am thinking at this point.... This is not your typical Best Western! The next morning I discovered the owner Raj is also very involved at this hotel and he also was very pleasant and inquisitive asking how was my stay. I must say...this greatly impressed me. The price was good, the room was nice and the staff were the best I've seen. Thanks Best Western Greenville! We will be back again!! Xx Harry C
Room Tip: Just tell them what you like. They will make it happen!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 February 2012
Thank you for your nice comments. Yes, we hear that all the time that guests are pleasantly surprised when they enter our nice guest rooms. We will keep trying to do a great job for you. Please do come see us again! Pamela Solarek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC