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Staybridge Suites Greenville/Spartanburg – reviews, photos

3.0 of 5
31 Market Point Dr, Intersection Of Woodruff Road, Greenville, SC 29607
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Staybridge Suites Greenville/Spartanburg
Staybridge Suites Greenville/Spartanburg
Staybridge Suites Greenville/Spartanburg
Staybridge Suites Greenville/Spartanburg
Staybridge Suites Greenville/Spartanburg
Staybridge Suites Greenville/Spartanburg
Ranked #21 of 61 hotels in Greenville
4.0 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    16
    8
    5
    2
    3
Date Rating
Castle Rock, Colorado
Senior Contributor
21 reviews 21 reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Not the best of this brand”
3 of 5 stars Reviewed 11 March 2011

I have stayed at a number of different Staybridge Suites across the country and in general I like them a lot, but I believe the quality varies pretty widely. This one was not on the high end.

Room much smaller than most for this chain. Some of the furniture and bedding were stained in areas. The “full kitchen” was pretty much a joke - no oven, tiny 2-burner range, smaller fridge. The dishwasher was EXTREMELY noisy.

The no-housekeeping-on-weekends policy needs to be verbally stated at check-in for customers who have booked a weekend stay. Who reads those notices lying around the room? I had to ask specially to get anything done on the weekend. And who can get through a weekend on 2 towels? Especially when they’re the thin ones provided at this location.

The breakfast was very skimpy - if you like cold cereal and fresh fruit you’re fine. But fake bacon, fake eggs and gluey grits were the choice for hot food.

The staff were quite friendly and the location was quiet and convenient, the bed was comfortable - but I’d think twice before staying again.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask NotTooFussySC about Staybridge Suites Greenville/Spartanburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Staybridge Suites Greenville/Spartanburg, responded to this review
14 March 2011
 Unfortunately, it’s clear from the guest rating you were not pleased with your stay.
We are sorry you had problems with the Breakfeast and housekeeping . Management will be discussing these issues. We take all feedback seriously, and sincerely regret that we did not meet your expectations.
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DFW Texas
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Love that new hotel smell!”
5 of 5 stars Reviewed 28 January 2011

Nice, new. Dangerously delicious cookies every evening. Very nice breakfast every morning and nice dinner Tues-Thurs nites (free!) Good location close to I-85, many restaurants and retail shopping nearby. Very nice staff, especially breakfast and 'dinner' hostesses. They have limited # smoking rooms...one was not available so they were kind enough to put me near an exit door, Nice small kitchen in each suite. Was a little aggravating to have to use 2 remote controls for the TV (one on/off & volume, the other for channel selection).

  • Stayed January 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask VanInTexas about Staybridge Suites Greenville/Spartanburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Staybridge Suites Greenville/Spartanburg, responded to this review
4 February 2011
Our team members are working harder than ever to deliver the exceptional service you have come to expect here at the Staybridge Suites and appreciate your thoughtful comments! We are sorry about the remote issues for the TV and will look into it to see what can be done.
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gila bend
1 review
1 helpful vote 1 helpful vote
“disappointed”
2 of 5 stars Reviewed 15 January 2011
1
person found this review helpful

staff scurrying around,not many smiles, everyone seemed to caught up in all but to attend to us. the folks on second and third at the desk were good, first shift seemed a bit too professional, and not caring at all ,like it was just a job, aloof. breakfast "judy" is a jewel. we very much enjoyed our am meal. do something about the milk and cereal presentation, looked a bit unpleasing. we have not gotten many smiles from your staff, are their internal issues? I do not know who is reviewing this but we do hope that the GM (seems like she tries very hard) and the housekeeping manager(developes a more professinal demeaner.) Pam is great!! perhaps other management could learn from her. good wishes.oh, and we will be back in march:)

  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask wedding2010GilaBend about Staybridge Suites Greenville/Spartanburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Staybridge Suites Greenville/Spartanburg, responded to this review
19 January 2011
Please accept our apologies for any problems you may have encountered. Your concerns are being addressed and Judy and Pam appreciate your kind words. Our team members are working harder than ever to deliver the exceptional service you have come to expect here and appreciate your thoughtful comments!
We look forward to seeing you again in March.
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South carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“very nice hotel”
4 of 5 stars Reviewed 11 January 2011

Very nice clean hotel! awesome location with plenty of shops and restaurants!! The room was very clean and had 2 large TV's. The beds sleep good with large pillows. The only bad was bathroom door was hard to close, and shower controls were backwards cold was hot and hot was cold. but overall this was a nice hotel suite and would stay here again.

  • Stayed January 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scooter300 about Staybridge Suites Greenville/Spartanburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at Staybridge Suites Greenville/Spartanburg, responded to this review
19 January 2011
Thank you for your kind comments concerning the Staybridge Suites Greenville and the concerns you had with the bathroom are being addressed. We look forward to warmly welcome you back.
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1 review
“WOW”
5 of 5 stars Reviewed 26 December 2010 via mobile

I stayed at staybridge honestly by accident due to car difficulties while traveling during the holidays. I have to sat it was awesome! The housekeeping staff was friendly the front desk staff was friendly. Great customer service, awesome attention to detail and my needs. One of the housekeeping girls was truly a dear I wish I could take her home and let her work for me. Breakfast was great plenty of choices. The suite was immaculate I didn't expect the cleanliness to be so superb. Overall if I could rate it I would give them a 10. I will stay at this hotel whenever in town.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask goggin73 about Staybridge Suites Greenville/Spartanburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Staybridge Suites Greenville/Spartanburg

  • Staybridge Suites Greenville
Address: 31 Market Point Dr, Intersection Of Woodruff Road, Greenville, SC 29607
Price range (per night):* INR5,145 - 9,842

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